My wife and I travelled to Chicago last summer and had such a great time we decided to return once again this summer. The room rate at the 5 star hotel we stayed at last year increased dramatically so we decided to give the Peninsula a try. We were able to take advantage of their third night free promotion which made the average nightly rate quite reasonable for a five star hotel. We booked through whatahotel.com which provided us with additional free perks such as an upgrade, free continental breakfast and food and beverage credit (thanks Maria).
Overall the stay was wonderful. The room was a nice size with lots of windows in both the sitting area and bedroom. We only ate breakfast at the hotel but the food quality was very good.
As others have mentioned, the technology in the room was quite unique. I especially liked knowing the outside temperature and humidity before leaving the room.
Since we had a suite, we were able to take advantage of the Mini Cooper car service during the day which we used to drive around and see various residential neighborhoods as well as take us to the baseball game at Wrigley Field. We also used the evening car service to take us to dinner at restaurants in the neighborhood.
We walked around the spa but did not use any of its services. We did however sit on the outside deck which is located just outside of the pool area. It was a nice and relaxing way to end the day of shopping and sightseeing.
What sets this hotel apart from others in its category is the service. The employees we encountered were always friendly and polite and the staff who cleaned our room went above and beyond (whether it be folding clothes that were left out, tying phone charger cords in a pretty knot or leaving bookmarks in books/magazines that were left open).
The only downside worth mentioning was the sound of ambulance/emergency vehicle sirens at all times including during the night and early morning. While our room was located on a lower floor, I am not sure if this problem would have been rectified if we were located on a higher floor.
That being said, if we return to Chicago in the future, the Peninsula would definitely be one of our top choices.
- Official Description (provided by the hotel):
- Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more less
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- Also Known As:
- The Peninsula Chicago Hotel Chicago
- Peninsula Chicago
- Chicago Peninsula