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“Queen for a day” 5 of 5 bubbles
Review of The Peninsula Chicago

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The Peninsula Chicago
Ranked #4 of 187 Hotels in Chicago
Certificate of Excellence
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Queen for a day”
5 of 5 bubbles Reviewed April 8, 2013

My visit to the Peninsula was amazing. From the beautifully appointed art and displays in the lobby to the amazing spacious rooms, my entire weekend was over the top. The staff was friendly and extremely helpful. All the meals we had were perfectly prepared ans served with a smile. I highly recommend a stay because words can not express the experience. PS if you want spa services book early.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Koi777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CJ W, Manager at The Peninsula Chicago, responded to this review, April 23, 2013
Dear Koi777,

Thank you for providing your gracious feedback of your experience at The Peninsula Chicago. We are pleased you enjoyed the décor and spacious rooms, as well as the friendly service during your stay. The Peninsula Spa is in high demand so we always recommend to our guests and Spa Members to make reservations in advance. We hope you were able to take advantage of The Peninsula Spa and we look forward to welcoming you back to The Peninsula Chicago soon.

Warm Regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,381 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (232)
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English first
Milwaukee, Wisconsin
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 7, 2013 via mobile

Just returned from two nights at this perfectly placed downtown hotel. Staff was always nearby offering a helping hand or asking how they could make your visit better. Room was sparkling clean with thoughtful amenities throughout. Bathroom was luxurious and I never wanted to leave! Beautiful property, excellent staff and I hope to return again soon.

Stayed April 2013, traveled on business
Helpful?
Thank Schnibbbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChi, Manager at The Peninsula Chicago, responded to this review, April 15, 2013
Dear Friend of The Peninsula,

Thank you for taking the time to provide your gracious feedback. We are pleased to hear you enjoyed your recent stay at The Peninsula Chicago, as well as the friendly staff, spotless rooms, and thoughtful amenities. We enjoyed making your stay memorable and hope to welcome you back again soon.

Warm Regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noblesville, Indiana
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed March 31, 2013

Went to Chicago for a weekend to celebrate my wife's 40th. The Peninsula was wonderful. From the bell hops and captains to the check-in to the maids to the car service, no detail was overlooked. Our room overlooked Michigan Ave. and was just incredible in every way. Buttons to control everything in the room, a large TV, audio system, huge marble bathroom, incredibly comfortable bed and of course, perfectly located to all of the Magnificent Mile. We did the winter couples retreat which really was quite a nice deal.

Room Tip: Spend a little more for the rooms overlooking Michigan Ave. It's worth it.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank irisharpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChi, Manager at The Peninsula Chicago, responded to this review, April 2, 2013
Dear Irisharpe,

Thank you for choosing The Peninsula as your location for such a wonderful celebration of your wife’s 40th birthday. We are pleased to hear you enjoyed your Winter Couple’s Retreat package with The Peninsula Chicago, as well as the friendly greeting and room amenities. We look forward to welcoming you back to The Peninsula soon.

Warm Regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
131 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed March 30, 2013 via mobile

First time visitor, for one night as a guest of a local insurance company for a meeting. While the entrance is a bit odd, the greeting is warm & friendly both at street level and once inside the awesome lobby. The room was fee-nom-a-null!! Just getting to play with the command center bedside controlling lights, etc. is just one of many features that makes this a 5 star property. Bathroom is huge with everything expected at this level from towels & slippers to some of the best bath amenities you'll experience.

Meeting space was on par with food & beverage to match the total experience. Staff was WAY attentive and professional.

Would definitely stay again if someone is willing to pay for my room again!!

Stayed March 2013, traveled on business
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChi, Manager at The Peninsula Chicago, responded to this review, April 2, 2013
Dear Matt,

Thank you for staying with us during your recent visit to Chicago. We are pleased to hear you enjoyed your first time experience with The Peninsula Chicago, as well as the friendly welcome and room amenities. We are excited to hear you enjoyed our bedside control panels which made your stay more enjoyable and we look forward to welcoming you back to The Peninsula soon.

Warm Regards,

Richard Sorensen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
261 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

I stayed 2 nights for business and the hotel is wonderful. The location is great and the rooms are fantastic. MeMe, the concierge was fantastic. She remembered my name after only speaking to me once and her restaurant recommendations were wonderful. I would highly recommend staying at this hotel and definitely will come back.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank livinginlondon1344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

What an amazing hotel in an amazing city! The Peninsula goes above and beyond every other hotel we have ever stayed at, and that includes Ritz Carlton, The Four Seasons, etc. The service, the location, the rooms, all were incredible. Excellent work, Peninsula!

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MapiaNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
5 of 5 bubbles Reviewed March 26, 2013

This is my third time staying at the peninsula. This time I stayed for a girls weekend (4 of us) and previously with my husband. We received an upgraded room which just meant a better view-I'm not sure that matters in Chicago but it was a nice touch. We went to the spa in the morning and then had lunch by the pool. The spa is perfect for a group because there is plenty of room and lots of appointments available. It is expensive but worth the splurge. I have stayed at four seasons chicago before and the spa services are excellent but peninsula is better for a group. The Peninsula rooms are also spacious and the amenities in the room are the best! Breakfast in hotel is expensive. You are better off exploring a bit for the meals.

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ProvoMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula Chicago

Property: The Peninsula Chicago
Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Chicago
#3 Family Hotel in Chicago
#3 Business Hotel in Chicago
#4 Romantic Hotel in Chicago
#4 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 
Reservation Options:
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

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