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“If you have money”

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The Peninsula Chicago
Ranked #3 of 190 Hotels in Chicago
Certificate of Excellence
Chicago
1 review
“If you have money”
Reviewed January 30, 2013

Don't think twice, Peninsula is the best Chicago has to offer.
The location is great within in walking distance of all amenities of Magnificent mile.. Great restaurants. Very friendly, courteous and professional staff. Be prepared to pay % 58.00 for Parking and $ 44.00 for coffee for two and three Rolls.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank sakhie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChicago, General Manager at The Peninsula Chicago, responded to this review, February 1, 2013
Dear Sakhie H.,

Thank you for choosing to stay at The Peninsula during your recent visit to Chicago. We are thrilled to hear you enjoyed the service, our restaurants as well as the convenient location. Our parking and continental breakfast rates are comparable to other five-star hotels in the city. We apologize if you found them to be more expensive than expected.

We look forward to welcoming you back to the hotel soon.

Best regards,

Maria Zec
General Manager
Regional Vice President - USA East Coast
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,469 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (248)
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Greenwich, Connecticut
Level 6 Contributor
130 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed January 29, 2013

“Loved this Chicago stay! Visiting on business, The Peninsula had everything I could have wanted in a city hotel: outstanding service, convenient location, technologically equipped guestrooms, and a wonderful spa and fitness center for a few hours of ‘me time.’ The entire hotel staff went out of their way to ensure I had the best stay possible – a great feeling when traveling for business. Such a pleasant experience, I will surely return on my next trip to the windy city.”

Stayed May 2012, traveled on business
Helpful?
1 Thank Consigliera-S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChicago, General Manager at The Peninsula Chicago, responded to this review, January 30, 2013
Dear Consigliera-S,

Thank you for writing such a complimentary review of your stay. We are thrilled you enjoyed your experience at The Peninsula including the service, the location and your guestroom. We are also happy to hear you had a chance to relax and spend time at The Spa and Fitness Center.

We look forward to welcoming you back to the hotel in the near future.

Warmest regards,

Maria Zec
General Manager
Regional Vice President - USA East Coast
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 23, 2013

During a day of shopping in downtown Chicago, we had tea in the dining room. Wonderful service. The treats were delicious and the presentation outstanding. We enjoyed a relaxing afternoon tea to the beautiful music of a stringed quartet. Reservations are required. Jeans are acceptable, but no flipflops. A must to be included for a day of shopping in Chicago. Walking distance from Macys.

Room Tip: Did not stay in the hotel.
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Natesmimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChicago, General Manager at The Peninsula Chicago, responded to this review, January 30, 2013
Dear Natesmimi,

Thank you for choosing to experience Afternoon Tea in The Lobby recently. We are pleased to hear you enjoyed the cuisine as well as the lively String Quartet band playing in the background throughout the afternoon.

We appreciate receiving your feedback and look forward to seeing you again soon.

Kind regards,

Maria Zec
General Manager
Regional Vice President - USA East Coast
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level 5 Contributor
79 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 13, 2013

I had great expectations for the Peninsula, and perhaps that was unfair. In any event, there is nothing bad with it, but the rooms in terms of layout and design are completely dull, the bathrooms not up to par really. The service is friendly enough, but could use some efficiency. I don't remember the breakfast or other dining, which does not say much about it, but in this respect the hotel should have benefit of the doubt. The location is great, of course.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pcinrj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level 6 Contributor
317 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed January 9, 2013

My first experience with the Peninsula Hotel chain was in Singapore. That hotel, although elegant in the common areas, was more like a dorm in the rooms, with plain décor and hard beds. I’m happy to say that the Peninsula in Chicago is not like that. It is elegant through and through. The lobby is grand. Afternoon tea and Sunday brunch are great events at the Peninsula. The rooms are grand, the beds are comfortable,
and they have excellent amenities.

The location is good. There are many good restaurants in the neighborhood.

Room Tip: High floors, so you can see Chicago.
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mayoplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChicago, General Manager at The Peninsula Chicago, responded to this review, January 11, 2013
Dear Mr. Mayoplan,

Thank you for choosing to stay with us during your recent visit to Chicago, we truly appreciate your business. While The Peninsula Excelisor is a lovely hotel in Singapore, it is not associated with our hotel company or Hong Kong and Shanghai Hotels, we apologize if you were under a different impression. We do have hotels in the following cities: Shanghai, Tokyo, Hong Kong, New York, Tokyo, Bangkok, Chicago, Manila, Beverly Hills and will soon be opening a hotel in Paris as well.

I am pleased to learn you enjoyed our hotel, your guest room as well the many amenities we offer. I’m also happy you had a chance to join us for both Afternoon Tea and Sunday Brunch, as those are two dining experiences that are quite unique and showcase our chefs’ great talents.

Thank you for leaving a review of your experience. We look forward to welcoming you back soon.

Best regards,

Maria Zec
General Manager
Regional Vice President - USA East Coast
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 6 Contributor
151 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 447 helpful votes
Reviewed January 9, 2013

Had a great few nights here.
Had a beautiful suite with a bathtub looking along the Main Street.
I came to visit a friend and I'm happy I choose this hotel because its perfectly located for shopping along the golden mile, and the staff are amazing. Concierge summed me up in one go and knew exactly what I was looking for and what would interest me.
Would I come back? Yes. Highly recommend it

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KaspXhotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChicago, General Manager at The Peninsula Chicago, responded to this review, January 11, 2013
Dear Gumjoytravels,

Thank you for staying with us during your recent visit to Chicago. We are pleased to hear you enjoyed your experience at the hotel as well as the service, convenient location and recommendations you received from our Concierge Team.

We look forward to welcoming you back to The Peninsula soon.

Warm regards,

Maria Zec
General Manager
Regional Vice President - USA East Coast
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Little Rock, Arkansas
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 30, 2012

This is my first visit to the Peninsula Chicago and I hope it will not be my last. I was there for a conference and I thoroughly enjoyed the hotel. The room was well appointed, hotel staff very helpful and the food delicious. The location of the hotel is perfect. I cannot say enough good things about the Peninsula!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brownie0022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaChicago, General Manager at The Peninsula Chicago, responded to this review, January 7, 2013
Dear Brownie0022,

We appreciate your positive review and thank you for choosing to stay with us during your trip to Chicago. We are delighted to hear you had an excellent first stay with us, and that you enjoyed your guest room and the service you received as well as our cuisine.

We look forward to welcoming you back again soon.

Best regards,

Maria Zec
General Manager
Regional Vice President - USA East Coast
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Peninsula Chicago

Property: The Peninsula Chicago
Address: 108 E Superior St, at North Michigan Avenue, Chicago, IL 60611-2645
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Chicago
#3 Family Hotel in Chicago
#3 Luxury Hotel in Chicago
#3 Business Hotel in Chicago
#4 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

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