We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Our favorite Chicago Getaway!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Ranked #35 of 190 Hotels in Chicago
Certificate of Excellence
Texas
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Our favorite Chicago Getaway!”
Reviewed February 14, 2014

We love the location and service at this hotel. It is within walking distance of great shopping and excellent restaurants. This hotel offers packages with parking that make it a deal that cannot be beat! The rooms are quiet and clean! The staff goes above and beyond to make sure that our stay is the best, with the exception of the one gentleman working as a valet who ignored us upon our last arrival! He was not a member of the valet staff that we recognized and have appreciated in the past. Fortunately, he was not there when we left, and as a result, we got excellent service! This Valentine's Day trip was one of our best!

Room Tip: The king suites on the South side are wonderful, and some have a bit of a view of the lake!
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeachLover699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 17, 2014
Dear BeachLover699,

We are delighted that you had such a great experience with us. It is awesome that our team and location could provide an easy stay. At the same time, we apologize for the troubles you encountered with our valet.

Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,647 reviews from our community

Traveler rating
    876
    607
    115
    32
    17
See reviews for
493
377
89
421
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 6 Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 14, 2014 via mobile

Due to recent weather on East Coast my flight was cancelled so my stay on chicago has been extended 2 days. I switched from an expensive hotel to this one and like it much better! Great light coming in windows as well as good lighting. An AWESOME free breakfast included of Waffles, scrambled or hard boiled eggs, sausage, oatmeal, cereal, fresh whole fruit as well as fresh cut fruit, yogurt, breads, bagels and English muffins, juices and coffees. And free wi fi in the room, not just in the lobby. Also just at edge of mag mile. I can see courtyard Marriott just .1 mile from my window, but save your money and stay here!!!

Stayed February 2014, traveled on business
Helpful?
1 Thank XelaChivo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 17, 2014
Dear XelaChivo,

Thank you so much for your recommendation. While we are sorry you couldn't get home due to weather on the East Coast, we are happy that we could help make your extended time in Chicago a positive experience. It is wonderful that you liked our room lighting and breakfast options. It is also great that you enjoyed our location and free Wi-Fi.

Once again, thank you for your review - we hope to host you next time you're in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menomonee Falls, Wisconsin
1 review
Reviewed February 12, 2014

Our package (with parking) was the best price in area. Very nice room & comfy king bed. Was given check-out flexibility around husband's discharge from hospital. Stayed 3 nights. Front desk was welcoming and very helpful. Many restaurants -- at every price level -- in immediate area, which is just east of Michigan Avenue. Will definitely return.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjredwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 13, 2014
Dear sjredwood,

Thank you for leaving such nice comments about your stay. We are thrilled that you enjoyed our rooms and found our front desk staff to be welcoming. It is also great that you liked our location.

Can't wait to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monee, Illinois
Level 1 Contributor
3 reviews
Reviewed February 9, 2014

Reported marijuana smoke on the floor I was staying on with my pregnant fiance. When security (S. Lee) walked the floor he only knocked on our room. Informed front desk about this and guest services made excuses for the security guard. Terrible

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jdwm516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldChicagoMGT, General Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 11, 2014
We sincerely apologize for this unnerving experience you and your fiancé received at the hotel. Marriott Hotels, nationwide, enforces a smoke-free policy. We stand behind the brand and believe a smokeless environment enhances a positive experience. Unfortunately, there will always be rule breakers and, this time, our staff was unable to act proactively to deter smoking from this guest. We acted reactively based on your information presented to our front desk staff. Our security staff took the initiative to continue walking the floors, in order to gain knowledge and pinpoint the guests in question. We do appreciate you taking the added time out of your day to tell us about the smokers. I can assure you that we were able to rectify the situation and they were held responsible for their actions. We truly value your business and hope you will visit us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
1 review
Reviewed February 5, 2014

The staff was superior they were so friendly, and even when I couldn't get into the building or my room because my room keys didn't work they fixed the problem immediately. It's a great location right along Michigan Avenue. I recommended staying here if you want to be the center of all the attractions.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michele2424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 5, 2014
Dear Michele2424,

It is wonderful you had such a pleasant experience at the Fairfield. We are thrilled that our friendly staff was able to assist you during your stay. We are also happy you liked our location, and we appreciate your recommendation.

Can't wait to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
Reviewed January 30, 2014

Latoris at front desk offered an amazing customer service experience. I called him from Houston to help me with L directions and he was to the point and perfect. He made us feel as a part of their family and we experienced home away from home. Every recommendation from him was perfect

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 3, 2014
Dear Ajay B,

Thank you for your kind words and stay with us. It is excellent to hear that Latoris had such a strong contribution to your stay - we will definitely let him know! We are also thrilled that your experience felt like a home away from home.

We hope you visit again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 30, 2014

From the moment I was dropped off from my airport shuttle to the time I walked out the door to leave I was very impressed with this hotel all the way around. All of the staff was very courteous, professional and friendly. They went out of their way to ensure I had a great experience. The breakfast was what I expected with the eggs and sausage being cooked perfectly. With the various breakfast breads, cereals, yogurt, milk and fruits it allowed me to start off my day with a full stomach. I felt safe coming and going from the hotel. I didn't get a chance to utilize the pool or workout room so I can't speak to those amenities. The noise in the room was to be what was expected in a downtown area but I was able to sleep well. To summarize I would highly recommend this to anyone traveling to downtown Chicago.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 3, 2014
Dear Marcus K,

We are so happy that you enjoyed your time with us! Our goal is that each guest leaves with a positive experience and we appreciate your recommendation. It is also wonderful that our staff, breakfast and hotel security helped provide a great trip.

Can't wait to see you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
Fairfield Inn & Suites Chicago Downtown/River North
Magnificent Mile
Courtyard by Marriott Chicago Downtown/Magnificent Mile
Streeterville
Hyatt Centric Chicago Magnificent Mile
Show Prices
Show Prices
Show Prices
Near North Side
Homewood Suites by Hilton Chicago-Downtown
Magnificent Mile
Homewood Suites by Hilton Chicago Downtown/Magnificent Mile
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Chicago Downtown/Magnificent Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Property: Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Address: 216 E Ontario St, Chicago, IL 60611-3258
Phone Number:
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Chicago
#38 Business Hotel in Chicago
#44 Family Hotel in Chicago
#50 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Number of rooms: 185
Official Description (provided by the hotel):
Welcome to Fairfield Inn & Suites by Marriott Chicago Downtown/Magnificent Mile. Our unique, contemporary Downtown Chicago hotel's features are ideal for business and leisure travel. We offer 15 stories in the heart of the Magnificent Mile, with 185 guest rooms and guest suites. Our Magnificent Mile hotel's staff and atmosphere is friendly and fun, yet down to business when you need us to be. We provide a comfortable, affordable oasis in Chicago’s Downtown area, near everything you could require or want in Chicago. All of our rooms include free breakfast and complimentary high-speed Wi-Fi. We are one of the closest hotels to Navy Pier and to Michigan Avenue shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Orbitz, Hotels.com, Priceline, Expedia, Hotwire, Travelocity, getaroom.com and HotelQuickly so you can book your Fairfield Inn & Suites Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing