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“Awesome location, middle of everything, great staff”

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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Ranked #35 of 190 Hotels in Chicago
Certificate of Excellence
Raleigh, North Carolina
Level 6 Contributor
162 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Awesome location, middle of everything, great staff”
Reviewed March 30, 2013

I loved this place when I stayed here for just 4 days. Staff are professional and friendly. I was able to take a bus to work, walk to lots of restaurants, have breakfast in the hotel, workout on-site. Bed was nice with room size good for business traveler.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anonymous49463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, April 1, 2013
I am so happy that you were able to find out accomodations to your liking. We pride ourselves on being able to provide you with an excellent Experience during your trip to Chicago and are always pleased to hear from our past guests. Hope to see you again in the future.
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1,647 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (314)
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oakpark
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 28, 2013

From the friendly service to the quality of the rooms and the complimentary breakfast, this hotel is exceptional for Chicago and for anywhere, especially at the price. Admittedly, it was not a very busy week in Chicago so the rates were very reasonable but even if you need to pay more in comparison to other hotels in the area, this one should be a contender. The lobby and general furniture are hip, chic, appealing to a younger crowd, going toe to toe with hotels for the same demographic. Free wifi and business computers that offer printing. I understand a workout space is also available. Very close to Michigan Ave. and the Northwestern Memorial Hospital, cook restaurants.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shira-eliora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, April 1, 2013
Thank you for your comments. We are so pleased you had a wonderful Experience with us. We have a fabulous staff at the Fairfield Inn & Suites and we are quite proud of them. We look forward to your next visit.
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Bellmore, NY
Level 5 Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 28, 2013

We were here as part of a wedding party. The hotel is two blocks east of Michigan Avenue and the Magnificent Mile.

We received a nice greeting on arrival and our request for an early check-in was accommodated.

The room was virtually spotless and had more than enough space to handle all of our possessions. Even though we were across from the elevators, there was virtually no noise in the hall in the evening.

The breakfast was the standard for the Fairfield brand. Make your own waffles, assorted fruit, hot oat meal, bacon egg and cheese biscuits, grapefruit slices, assorted cold cereals, assorted donuts, blueberry muffins, various breads, orange and cranberry juice, coffee and tea. This is more than adequate to meet anyone's needs. The woman taking care of the breakfast area kept it well stocked and spotless.

We were taking a late train home and got our check-out extended to 1:30. After that the hotel stored our bags. We ended up staying in the lobby for a few hours and the staff couldn't have been nicer. They suggested that we might want to get some coffee (available 24 hours) in the breakfast room.

For those of you looking for WiFi, the connection rate in the hotel was outstanding.

If you are looking for a clean and relatively new hotel in the heart of the "action", this is it.

Room Tip: Go for a high floor. A fair amount of the hotel faces the back of the building which overlooks a pa...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trainman52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, April 1, 2013
Thank you for the excellent review. You are right, our location can't be beat. We are within walking distance to shopping, restaurants, and the lake. We like to say we have some of the friendliest staff in the city and they like to show it. I am so happy that you were able to Experience a great stay with us and hope we hope to see you in Chicago in the near future.
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east meadow
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed March 25, 2013

Had blocks of room at the Fairfield for my son's wedding and the staff and everyone were great and very pleasant and accomodating. Location is wonderful one block from Michigan Ave.
Really good price for being in the heart of all of the action.

irene

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irene s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level 6 Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 23, 2013

My husband has stayed here for long periods while working in Chicago, and we stay here when on pleasure trips as well. It's our "usual" place.

Only a block and a half east of Michigan Avenue on Ontario, it's close to a couple hospitals and in the midst of several individual and chain restaurants. Since it's close to hospitals you will hear ambulance sirens.

The hotel's design is striking - I have never been able to confirm it, but it certainly looks like Jonathan Adler had a hand in the design of it. The hotel staff told me, however, that they are in the midst of remodeling and I hope that they don't lose the unique character you can see in the photos. I have loved this design for years - such a nice change from the usual hotel decor. However, I would agree the rooms need freshening. The cool orange figured carpet in our room this last stay was getting worn.

The rooms vary in size and amenity. This stay we were in a small room (1313) with a queen or double bed, no sitting area, and no refrigerator/microwave; very small bath with little storage space for toiletries. We wondered if we got the "unlucky" room 1313 this stay because we were using Marriott points for this stay - it was noted on our keycard folder.

Other times (also staying using Marriott points) we've had a nice living room separated from the sleeping room by a well-thought-out closet/divider that housed a small fridge and microwave.

The staff have always been professional, and provide great service in the Marriott manner. Breakfast is provided in a bright second floor space. There's a fitness center and available valet parking which we have never used.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lietuva_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
Reviewed March 21, 2013

Excellent value and only 2 blocks off Michigan Ave. Courteous and helpful front desk staff and plenty of space in the rooms. The valet staff was helpful with parking and diredtions. I did not have breakfast so I can't comment on the choie or quality of the food.

Stephanie S.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephanie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, April 1, 2013
Thank you for your review. I am so happy you had a great experience. We have a very special staff at the front desk, and our very lucky to have each and every one of them. We look forward to your next stay, and I am sure the staff can't wait to see you as well.
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Philadelphia, Pennsylvania
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed March 20, 2013

The Fairfield Inn & Suites Chicago Downtown was the perfect location for my business/personal trip. It is right off the Magnificent Mile in the heart of all the shopping and easy access to Lake Shore Drive and the major highways. I got a good rate for a downtown location which is hard to do in Chicago! This is not a total full-service hotel but I knew that going in so I wasn't expecting more. There is no restaurant or bar but they do have free breakfast. There are dozens of restaurants and coffee shops in the blocks surrounding the hotel. The gym was disappointing because it was so small and didn't have any weights, but again, this was a small downtown hotel so I didn't expect a huge gym or pool. The staff was very nice and we had no problems with our room or anything at all. The valet parking is expensive but the attendants were very nice and quick. I would definitely stay here again.

Room Tip: Rooms away from the elevator are best.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, April 1, 2013
Thank you for the fantastic review. We have shared these comments with the staff. They all are extremely appreciative of your kind and honest words on TripAdvisor. We are so happy we were able to make your stay enjoyable when you visit Chicago. We look forward to your future visits!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Property: Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Address: 216 E Ontario St, Chicago, IL 60611-3258
Phone Number:
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Chicago
#38 Business Hotel in Chicago
#44 Family Hotel in Chicago
#50 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Number of rooms: 185
Official Description (provided by the hotel):
Welcome to Fairfield Inn & Suites by Marriott Chicago Downtown/Magnificent Mile. Our unique, contemporary Downtown Chicago hotel's features are ideal for business and leisure travel. We offer 15 stories in the heart of the Magnificent Mile, with 185 guest rooms and guest suites. Our Magnificent Mile hotel's staff and atmosphere is friendly and fun, yet down to business when you need us to be. We provide a comfortable, affordable oasis in Chicago’s Downtown area, near everything you could require or want in Chicago. All of our rooms include free breakfast and complimentary high-speed Wi-Fi. We are one of the closest hotels to Navy Pier and to Michigan Avenue shopping. ... more   less 
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Also Known As:
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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