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“Great Hotel at a Great Price”

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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Ranked #38 of 190 Hotels in Chicago
Certificate of Excellence
Level 5 Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great Hotel at a Great Price”
Reviewed February 11, 2013 via mobile

We choose this hotel because it was the least expensive ($20 cheaper than the Courtyard on the same street and $50 cheaper than the Courtyard on Michigan) and so close to the Magnificent Mile (Michigan Ave). About 2 blocks from Michigan. Less than a block for Garrett Popcorn (yum worth the line, however both night we went around 8:30 there were only a couple people). Only 2 blocks from Gino's Pizzeria (corner of St Clair and Superior). Oh and Trader Joe's ( grocery store) also about 3 blocks straight down Ontario.
The hotel is very basic, no bar or restaurant but seriously you are in Chicago, so many place to war and drink besides a hotel. The room was very clean but very small. Again though we didn't spend much time in the room. It was comfortable for two. The continental breakfast was awesome. Could make your own waffles. Had hard boiled eggs, muffins, bagels, and more. The only complaint is that there is no doorman or bellhop. If you need assistance you can ask. The valley attendant couldn't even bother to open the door for me. Seriously, not opening a door for a lady especially with luggage is rude. The staff inside was very nice and polite. The security, maid, front desk help also made for to greet you. Overall this was a nice place to stay.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 24, 2013
Thank you so much for the kind words! We try our best to set ourselves apart from the average Fairfield Inn and am glad to see we were able to do so with you. We pride ourselves on providing excellent Experiences for each of our guests and hope to see you again in the future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Middleton, Wisconsin, United States
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 7, 2013

Perfect hotel for our mother/daughter weekend shopping getaway. Just what we needed! Great staff, very nice room, Fairfield Inn breakfast, easy valet parking, steps from everything. Thank you--we hope to be back soon with the rest of the family!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 24, 2013
Thank you! It is always a pleasure to here from our guests after they have stayed with us. It is our goal to provide a memorable Experience for each one of our guests and am glad to read that we were able to do so for you. We look forward to seeing you again!
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Washington DC, District of Columbia
1 review
Reviewed February 5, 2013

Right off Michigan Avenue, you are in THE place for experiencing Chicago. The hotel is a good size to avoid the convention-like crowds. Cozy and comfortable. The rooms, if not recently renewed, are excellently maintained and designed. Everything is coordinated, complete and works. And CLEAN. Like every Marriott, the staff are welcoming and helpful to the right degree. They know when you need assistance or do not. I will stay there again.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Len Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 6, 2013
Thank you for choosing to stay with us. We agree, the possibilities are endless for things to do in the area and are glad you took advantage of our location. We hope you choose to stay with us on your next trip!
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Level 6 Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 5, 2013

Keep in mind that this is a Fairfield and not a higher-end JW Marriott but this is an excellent hotel. The location is perfect for anything north of the river and still close for Grant Park and the loop. Probably one of the most friendly staff that I have ever encountered at a Chicago hotel from the parking valet to the desk clerks. The property is pretty basic but a great bed and very clean.

Room Tip: Timothy O'Tooles is a great place for a drink or lunch/dinner located in the same block. Higher...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank JerryDecatur_ILUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 6, 2013
Thank you for choosing to stay with us. We are happy to hear you had a great experience with our staff and enjoyed our prime location in the city. The hotel is set back 1 block from Michigan Avenue and it is wonderful to be a few short feet from the hustle and bustle of the city. We hope you visit us again!
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Oswego, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 1, 2013

My husband was admitted to NorthWestern Memorial Hospital on Tuesday, January 8. He had a liver transplant Thursday, January 17. I had a wonderful experience with the staff. Yazniel, Monica, Charles, Jarret, and Jennifer, were so pleasant. Everyday they showed true concern for my husband. They even offered prayers for him!
I wanted some milk before I went to bed. Charles told me to wait, and soon he appeared with two containers of milk.
The room, 601, was always clean and fresh when I returned from a 10-11 hour day at the hospital.
The bed was ever so comfortable. I felt safe and secure in my room.
In the morning I would go to the breakfast area and take a banana, cereal, and milk to the hospital with me . The breakfast area was always so clean and well stocke with healthy options.
When it was time for me to ckeckout, the staff was just as gracious!
Whenver we need to stay downtown, this Fairfield is our home away from home!
I have to admit, the decor in the lobby leaves a lot to be desired, not too elcoming. That would be my ONLY negative.
Sue S

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 6, 2013
Thank you for choosing to stay with us. We are happy to hear you had a great experience with our staff! We definately pride ourselves on welcoming each of our guests like family. I hope that your hospital visit produced exceptinoal results as well. I look forward to seeing you again on your next trip to our Wonderful city.
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Livonia, Michigan
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 30, 2013

it was a great stay, we had over 30 people with reserved rooms (from one night to 10 nights). With such a large group they were very accommodating - Ricky, sales coordinator was great to work with. We enjoyed our stay - the staff was friendly (calling us cabs, setting our dinner reservations, etc). Make sure to walk a block down the street and eat the The Grand Lux - the menu is outstanding and staff very friendly. The Fairfield also had a good breakfast every morning on the 2nd floor - everything is always well stocked (even healthy options - oatmeal, yogurt, fruit). I will definitely be back to the Fairfield.

  • Stayed January 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank pres_on
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 1, 2013
Thank you for your review. Ricky Molina is a fantastic asset to the Fairfield Inn & Suites Sales Team. He takes care of all the details and any special needs for our groups. He ensures a seamless experience from check-in to check-out. If your group is visiting Chicago for another convention, please contact us!
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Chicago
Level 6 Contributor
158 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed January 27, 2013 via mobile

Great location- right near Michigan ave, many restaurants, stores, coffee shops
Good value - about $99 for a refundable rate
Parking- not higher than any other Chicago hotel. At $40 you have in and out privileges and can leave the car til 6 on checkout day.
The room- ok not great. I had read ask for a higher floor - we were on 15. Our heat was not working but they took care of it right away.
The breakfast- ok not great. (Crowded) but Starbucks and Dunkin donuts are both nearby.
We would stay here again - good value for your money.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JudyAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, February 1, 2013
Thank you for your review. If you love breakfast, also check out West Egg. It is located on the corner of Ontario and Fairbanks. They have excellent food. We look forward to a future visit from you!
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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Property: Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Address: 216 E Ontario St, Chicago, IL 60611-3258
Phone Number:
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#38 Business Hotel in Chicago
#44 Family Hotel in Chicago
#50 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Number of rooms: 185
Official Description (provided by the hotel):
Welcome to Fairfield Inn & Suites by Marriott Chicago Downtown/Magnificent Mile. Our unique, contemporary Downtown Chicago hotel's features are ideal for business and leisure travel. We offer 15 stories in the heart of the Magnificent Mile, with 185 guest rooms and guest suites. Our Magnificent Mile hotel's staff and atmosphere is friendly and fun, yet down to business when you need us to be. We provide a comfortable, affordable oasis in Chicago’s Downtown area, near everything you could require or want in Chicago. All of our rooms include free breakfast and complimentary high-speed Wi-Fi. We are one of the closest hotels to Navy Pier and to Michigan Avenue shopping. ... more   less 
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Also Known As:
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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