1. Good Location - Walking distance to Magnificent Mile, Millenium Park and Navy Pier. There is a water taxi stop close by to take you to Sears Tower.
2. Free breakfast is not bad.
3. Free Internet at Business Center.
1. Didn't get the room I reserved. I wanted a room on a high floor, away from the elevator. Didn't get either. Maybe if I complained but that's not the point. Hilton is usually good with reservations. I didn't complain because we had been travelling all day, with a new born and I already carried all the luggage in the room.
2. If you don't pay for valet, you can't go in and out of parking structure. You also have to take 3 different elevators to get from parking to your room. It's not a long walk, but it's an inconvenience if you have alot of luggage and a baby.
3. Cleaning lady didn't clean our room one day. When we asked her what the deal was, she said it's because we had a do not disturb sign on our door and it was too late. Really? We got in late that day so again I was more interested in getting rest for us and baby than to complain. But I did make sure that no matter how late we wake up the next day the cleaning should do her damn job.
I've had some good experiences with Hilton but this is definitely not one of them.
- Official Description (provided by the hotel):
- The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more less
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- Also Known As:
- Embassy Suites Chicago
- Embassy Downtown Lakefront Suites
- Chicago Embassy Suites