Reading other reviews, I was hesitant to stay at this hotel....but due to the Chicago Marathon going on the same weekend we were there, we were lucky to get ANY room in the area. And, we really were lucky! The hotel is a fine, old, architecturally interesting place. The lobby welcoming and beautiful. The staff were EXCEPTIONAL, attentive to our every need. We really enjoyed the culturally diverse staff. Check in was fast and the clerk (Salawi (sp?) from Botswana) was just fantastic. The concierge, James, helped us throughout our stay with our multiple change of plans and excellent advice. Housekeeping, room service, even the engineering department (we needed a screw driver for a kid's toy!) were immediately accessible and helpful. Our room was on the 20th floor - not much view due to the high buildings all around - but very clean, spacious and comfortable. The 2 double beds were very plush and comfy, we had more than enough room for a roll out bed as well. But again, I don't think I have ever stayed in a hotel with friendlier or more helpful staff, and lots of staff everywhere you want them to be. Easy walking distance to everything we wanted to do. Would stay again in a heartbeat!
- Official Description (provided by the hotel):
- We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more less
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- Also Known As:
- w Chicago - City Hotel Chicago
- w Chicago City Center
- w Hotel Chicago
- w Hotels Chicago