The hotel is just fine for a business stay - it is moderately clean (see below) and the staff do seem to care about your stay.
Nonetheless something is wrong when you can't open the toilet seat because the toilet paper roll is in the way. I had to take the toilet paper out in order to open and close the toilet lid.
When I am traveling on business I do not need a lot of space but this is too much. The other complaint is that the halls and sometimes the rooms smell of dirty vacuum cleaners. Otherwise things seemed clean.
Finally, I have found that between room service, the hotel restaurant, wifi, etc. that the price can jack up pretty quickly from the base rate. These amenities are not inexpensive and I wish I had just booked a place that had a higher base rate but wasn't as pricey in the end.
- Official Description (provided by the hotel):
- We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more less
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- Also Known As:
- w Chicago - City Hotel Chicago
- w Chicago City Center
- w Hotel Chicago
- w Hotels Chicago