When we checked in, we were given an upgrade to a larger room by the very attentive front desk staff. That is where the good stopped with our stay at this hotel. We were on the 8th floor overlooking Adams St and were at first pleased with the room. Then, the first Elevated Train came by. It was so loud that the only way to drown it out was to turn the fan on high. We then went into the bathroom where we found a used eyelash curler laying on the floor under the sink. In the room, we were surprised at the relatively old, non-HD TV with a remote that barely worked. What really made me upset though was the $31.70 mini bar charge that appeared on my checking account statement later that week. At no point did we use anything from the mini bar. Overall, a terrible stay at a terrible property.
- Official Description (provided by the hotel):
- We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more less
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- Also Known As:
- w Chicago - City Hotel Chicago
- w Chicago City Center
- w Hotel Chicago
- w Hotels Chicago