This is the first Radisson Blu in North America. It does not meet the standard for the brand that you see in Europe. The rooms are nice and are fine. But the hotel seems designed to minimize staffing. No one offered to help with our bags. One morning no one was on the front desk to check-in customers for a while. No attendant at the pool or the gym. There are also no towels for the gym, or for the steam or sauna. That is weak for a hotel of this standard. Basically the hotel is only one part of a skyscraper that is mostly condos and apartments. On the plus side, the hotel is well-located, and the pool and health club are large and very nice since they are for both the residents and the hotel.
- Official Description (provided by the hotel):
- The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the upper upscale tier of our global hotel brand, focusing on design, style and attention to detail in every respect. ... more less
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