Staff was friendly and professional, from doorman to front desk, concierge to housekeeping.
Location leaves a lot to be desired. Neighborhood turns seedy at night.
Meeting rooms well maintained, well lit, good acoustics. Food service in banquet rooms efficient.
Lobby well maintained.
Room a bit cramped, carpet stained, lots of silly pillows on bed for show with no where to dump them.
Full size hair dryer appreciated.shampoos and soaps plentiful, as was complimentary water.
Real problem getting cabs, a competing W hotel across street depletes the cab supply, doorman really hustled but despite his best efforts long waits for cabs. Room service menu disappointing in odd narrow selections, food mediocre, although the staff did worry over unbeaten tray and adjust bill.
- Official Description (provided by the hotel):
- Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at this luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Marriott, Hotwire, Orbitz, Hotels.com, Cancelon, Priceline, Agoda, Cheap Tickets, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your JW Marriott Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Jw Marriott Chicago Hotel Chicago