We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good spot for business travelers”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
JW Marriott Chicago
Ranked #36 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
New York
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good spot for business travelers”
Reviewed March 24, 2012

In general an above average spot for business travelers; reasonably convenient and comfortable. When traveling for business I am usually only interested having a good sized room that is reasonably quiet and clean in which everything works. During my most recent stay most of those criteria were satisfied, although a lack of hot water for the duration of my stay (three nights) was somewhat off-putting. The reason, I understood, was there was a problem with the system that was being worked on, but I find it hard to believe it would be worked on for three days. Running the tap (or shower) for three to five minutes produce a tepid (at best) flow - not ideal when you are trying to get motivated for along day of meetings followed by some form of evening out/dinner. Did not use the wi-fi, but as noted by another reviewer, a colleague of mine indicated that it was "too expensive."

All in all, however, a good place to stay on business, certainly better than the ultra hip W across the street.

Room Tip: Try to stay away from a room with a connecting door between the adjacent room. I was able to clearl...
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LMNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,445 reviews from our community

Traveler rating
    902
    395
    104
    25
    19
See reviews for
220
301
47
648
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (305)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kent
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 23, 2012

My boyfriend is in the military and was out of state for a few weeks, and Chicago was our best destination to meet up for an evening. So we booked this location for the night about 4 days in advance.

I looked on Hotels.com first for pricing and details, and called the hotel to confirm some things. Hotels.com has Free Self Parking listed as one of the amenities. When I called to fact check before booking, the front desk representative was a bit dismissive, explained the websites 3rd party affiliation, and confirmed that my only option through the actual hotel was the $55 valet option. When I called the W across the street, they said the same thing, but also let me know that there were self park lots nearby that were considerably less in cost. Thanks, W.

We ended up booking through the actual hotel, because the government rate was outstanding. Back home, I live in a small 2 bedroom with a stand up shower, and I was simply elated over the marble bathroom with a soaking tub awaiting my arrival. My boyfriend arrived before me, and messaged me during my 400 mile one-way journey to tell me that our room (which was detailed to have this glorious soaking tub) did NOT have a tub at all, just a shower. My back and shoulders were not pleased at this news. He called the front desk, and they were not able to accommodate a room reassignment. Sigh.

Location wise, it's great. SkyDeck is right around the corner, as is a Giordano's, and the Mile is a slight walk, and you can always spring for a return cab for less than $10 if you've acquired too many bags.

All in all, beautiful location and comfortable rooms, but they struck out on accommodating requests that were by no means over the top. Cheers!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downers Grove, Illinois
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 23, 2012

Celebrated wife's birthday with stay at hotel. Upgrade of the room and surprise cheese platter showed what service can be like.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluto4608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
18 reviews
7 hotel reviews
Reviewed March 17, 2012

Well located, not too far from the lake or the magnificent mile...good, comfortable rooms and met my expectations in most respects. Wifi was expensive, and very poor speeds

Didn't eat at the hotel restaurants so can't comment on the food.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harshv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level 4 Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 16, 2012

I stayed at this property in May, 2011 and again in January, 2012. I love that this is a brand new property. Everything is new, clean, and modern. This location is really good if you are arriving via train and there is a major L stop right outside the front door. I'm used to staying at the other end of Michigan Ave. so I'm getting used to the location. I find the rooms next to the elevatorhave the most spacious layout. It was noisy at all due to the layout. Yummy illy coffee Ianthe lobby but it's really pricey. There is a Duncin Donuts and Starbucks right out the front door at the corner.

Room Tip: Rooms next to the elevator have the best layout and are not noisy.
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jmp1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mequon, Wi
Level 5 Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 13, 2012

I treated myself to a lovely stay at the JW in February! The word lovely describes everything and everyone at the hotel! The staff was so gracious and delighted to assist you in any way! My personal fave was the fabulous flavored water in the Lobby-kudos to the person who created citrus peach!!!! I cannot wait to visit again!

Room Tip: Corner or interior
See more room tips
  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CynthiazMequon_Wi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 5 Contributor
56 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 11, 2012

Enjoyed our stay in hotel, but it almost felt like it was pretending to be nicer than it was. The lobby really is beautiful, lovely fountain and really nice bar with great service and a great sitting area with couches.

We booked a king room but had to settle for two doubles. Walk from elevators to room was really long. Room was nice but not on par with lobby, except the bathroom. Bathroom was large, lots of light marble tile (or something close), and a great walk-in shower, a lovely and huge bathtub, wand two sinks. Very nice. Unfortunately, the room wasn't as nice. The chair was OK, the beds were fine by themselves but were covered by really uncomfortable blankets/sheets. Definitely made sleeping uncomfortable and hot. Little decoration except for (surprisingly nice) art. The view was just of the building across the street, and the windows didn't open.

The location was fine for us (it was for business). It wouldn't have been ideal for nightlife but would have been fine for access to Millennium Park and public transportation was easy.

Overall, it was a little underwhelming, especially as I didn't have time to take a bath to take advantage of what was probably the room's best asset. I recently stayed at JW Indianapolis and was really impressed, so my expectations were high but was a little disappointed this time. Still, it's a really solid hotel, just missing a little something to make it stand out.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
Kimpton Gray Hotel
Kimpton Gray Hotel
#6 of 190 in Chicago
244 reviews
Downtown / The Loop
Residence Inn Chicago Downtown/Loop
Downtown / The Loop
W Chicago - City Center
W Chicago - City Center
#106 of 190 in Chicago
2,521 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Central Loop Hotel
Central Loop Hotel
#89 of 190 in Chicago
569 reviews
Downtown / The Loop
Hyatt Centric The Loop Chicago
Downtown / The Loop
The Blackstone, Autograph Collection
Show Prices
Show Prices
Show Prices

Been to JW Marriott Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Chicago

Property: JW Marriott Chicago
Address: 151 W Adams St, Chicago, IL 60603-3601
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Chicago
#14 Business Hotel in Chicago
#23 Romantic Hotel in Chicago
#24 Green Hotel in Chicago
#25 Luxury Hotel in Chicago
#34 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Chicago 4*
Number of rooms: 610
Official Description (provided by the hotel):
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at this luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your JW Marriott Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Chicago Hotel Chicago

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing