This was my second trip to Chicago. This hotel was amazing. I signed up for their rewards program (just by entering my email) and they ask you all sorts of questions about what makes you happy when you stay. I asked for a high floor, they put me on their top floor! They asked me all sorts of questions that I didn't even know existed- for example what kind of pillow I wanted? Each room came with a yoga mat, they even do running with the manager once a week! The pool was on the roof (I didn't use it but it was a pretty cool view). The customer service was incredible. I had an early morning meeting and needed a good breakfast. I asked them to deliver the breakfast to me at 7am because I had to leave at 7:30am (keeping in mind that the earliest they claimed to deliver was 7:30am). The food, to my surprise, was delivered by 6:58am! Way exceeding my expectations and the breakfast was actually really good. Overall awesome experience. Awesome location- I stayed for 3 nights and spent each night just walking around the hotel because there were so many shops and restaurants around it was fun to see everything. Definitely recommended!
- Official Description (provided by the hotel):
- The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more less
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