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“Outstanding!”

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Kimpton Hotel Palomar Chicago
Ranked #12 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Outstanding!”
5 of 5 bubbles Reviewed August 3, 2014 via mobile

Outstanding best describes this hotel! I was getting married in Chicago and mentioned this in my reservation. The hotel staff noticed this comment and couldn't have been more gracious and thoughtful in acknowledging it.

The staff: Amazing best describes each staff member I encountered. Everyone is pleasant and helpful. They truly seem to enjoy their jobs. A special kudos to Brandon at the front desk for all his hospitality!

The hotel: the public areas are well kept and clean. Our room was spacious and very nicely furnished. The bathroom is luxurious. It had a deep soaking tub (which I actually used) and a huge glass enclosed shower w a wonderful rainfall shower head.

The hotel is located in a great area surrounded by shops and nice restaurants. It is also a short walk to Michigan Avenue shops as well.

Sable restaurant: a great place to dine. Good energy, fun servers, tasty food and a huge selection of unusual, hand crafted cocktails.

My experience at the Hotel Palomar was outstanding! I will certainly return!

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Robb111962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, August 8, 2014
Dear Robb111962,

Thank you very much for your comments and review here. Congratulations on your recent marriage! We greatly appreciate your choice to stay with us for such a special occasion, and we hope to see you and yours again real soon!

Best,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,626 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (617)
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English first
1 review
5 of 5 bubbles Reviewed August 2, 2014 via mobile

From the moment of my arrival until the time of my departure, I found the service to be incredibly friendly and professional. The staff goes over and above to provide extraordinary customer service. The hotel itself is beautiful, clean and very well located. It is an easy walk to the Magnificent Mile and several fun restaurants right near the hotel. The staff at the Palomar truly seem to enjoy their jobs taking excellent care of their customers.

Stayed August 2014
Helpful?
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, August 8, 2014
Dear Lisa C,

We would like to offer our gratitude and appreciation for your kind words and I am happy to hear that you were treated very well by our team! Please know that we most certainly do enjoy our jobs taking care of our customers and we look forward to your return visit!

Kind regards,

Adam Gurgiolo
AGM Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy, Illinois
Level Contributor
165 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed August 2, 2014 via mobile

Was not sure what to expect but other reviews were decent so I decided to give it a try. Hotel lobby is ok, without an attached bar but there is a nice one next door. Room was actually larger than i thought it would be with best shower head ever! The location is great. Wine happy hour pretty cool too. I'll stay here again. I'm usually a more luxury type person when it comes to chicago hotels but I'm giving the boutique hotels a chance. Glad that I have!

Stayed August 2014, traveled as a couple
Helpful?
Thank tim p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, August 8, 2014
Dear tim p,

Thank you for your review and I thank you for giving us a try at the Palomar. Glad that you enjoyed our hotel, specifically the shower head in your bathroom! Thanks for giving us boutique hotels a chance, and we look forward to your return.

Kind regards,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed August 2, 2014

Excellent location, lots of restaurants, walking distance to Michigan ave and short taxi to main attractions. Family of 4 with an 8 years old, we stayed for a week and loved it. Coffee offered in the morning and wine at night, very very friendly staff, big-clean-comfy rooms (we were on the 15th floor, no noise, great views -room 1501 with a corner view). We would definitely come back again and are going to check the other Kimpton locations. Be aware : reservation absolutely necessary if you want a table at the Sable restaurant, very trendy and full. We had breakfast around the corner every day, easier and cheaper. We highly recommend the Palomar !

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaurenceLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, August 8, 2014
Dear LaurenceLC,

Sounds like a wonderful stay for you and your family! We are happy to hear that you enjoyed our hotel and area and I thank you for choosing us as your home for your week long visit. Please do come back and see us the next time you are in the States, and I wish you a wonderful remaining Summer season.

Best,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed August 1, 2014

Love the Palomar and would stay here again in a heartbeat! I selected this hotel for our large group based on TripAdvisor reviews, and was not disappointed in the least. Neither were the others I was travelling with! Great location close to public transportation, convenience stores, Starbucks and other fast food casual and upscale restaurants, and attractions.

Super elegant, clean hotel. We were with a group of 13, and had five rooms on the 15th floor. Our room, 1515, overlooked the street below, but other than the sound of the occasional ambulance, we did not notice the street noise at all. In fact, our room was super quiet! The room itself was clean and spacious; well appointed with modern furnishings and a flat screen TV mounted to the wall. The beds were very comfortable! The bathroom was also very nice and clean, and everything worked! They give you a key to the minibar, but we chose not to use it, opting instead to walk across the street to 7/11. They have a happy hour between 5 and 6, where they serve red and white wine, and delicious flatbread. There is water with lemon in the lobby for when you come in after a long day. What a lovely touch! There is free wifi if you join Kimpton Karma, which is also free.

We never made it to the rooftop pool, but it did look very nice. There is also an open-air patio area on the roof, which is lovely in the summer.

The concierge and front desk staff are very friendly and helpful, and greet you each time you walk in. They made us feel very welcome!

If I have to pick one thing that was not perfect, it would be that the two elevators were a tad slow. And when they did arrive, the doors would close quickly, sometimes squishing people who were entering too slowly.

Looking forward to my next stay at the Palomar!

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Xanadu64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, August 6, 2014
Dear Xanadu64,

Thank you for your generous and detailed review. Your descriptive account of your visit is wonderfully expressed and we greatly appreciate the praise. So sorry for the elevator delays during busier times, but I am glad to know this did not hamper your overall experience. We hope to see you again very soon!

Best,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 30, 2014

If you want an enjoyable vacation, select a Kimpton and follow these easy steps to make your trip enjoyable. First, join Kimpton's loyalty program. Between free wi fi, a raid the bar credit, a nightly complimentary happy hour, a promise to match any rate and a confirmation of your preferences for your room, this simple step sets the stage for an efficient and enjoyable vacation. Next, employ the services of the hotel's Concierge, Mark. Mark went above and beyond in every category. He tirelessly planned the most minute details of our vacation, including best restaurants, routes to take, made reservations at some of the most exceptional restaurants that are hard to get in and recommended and reserved the best introduction to the city, the architectural boat tour. Finally, navigate the city through one of the most efficient services we've ever experienced, über. Better rates, efficient service, and a fair way to route the closest driver to you, uber is a safe and effective way to get around Chicago. For those days when we couldn't walk another step or we were too far out, we selected uber to get us back to the Kimpton. Use my promo code, nancyk100 for a free ride, up to $30 and avoid the claustrophobic confines of a regular taxi. You'll find the Palomar hotel is conveniently located to landmarks, good restaurants and shopping. You won't want to miss the nightly happy hour, which is a great place to relax and unwind as well as an opportunity to enjoy one of the amazing flatbreads at Sable. We enjoyed them so much, Mark arranged for a reservation during the busiest time in the best location, right by the kitchen! We're certain to return to the Palomar for another fantastic experience.

Room Tip: Join the Loyalty program to add your preferences. Hallway noise was non-existent, but the hotel is i...
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  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, August 5, 2014
Dear Nancy K,

Thank you so much for your review here on Trip Advisor. We appreciate your very detailed comments and suggestions to having a wonderful Kimpton Hotel experience! Mark also thanks you for mentioning him here and I must agree with you that he is a wonderful part of our team. Please do come back and see us again soon and I wish you a wonderful August!

Best regards,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
233 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed July 30, 2014

I have stayed at Kimpton hotels in New York and with this being my first time in Chicago, I figured I should try one there as well. I am very happy I did. The room was clean and well furnished. The location was absolutely perfect; we had walking distance to a lot of restaurants and shops. The staff was very helpful and extremely service minded. In a few words, we had a perfect stay at the Palomar in Chicago.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank sokriw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review, August 5, 2014
Dear sokeiw,

Thank you very much for sharing your comments and I am thrilled to know that you had a perfect stay. Please, if there is anything further we could have done to elevate your rating to five stars, please let us know, as we are always looking to grow and improve.

Have a wonderful remainder of Summer,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Palomar Chicago

Property: Kimpton Hotel Palomar Chicago
Address: 505 North State Street, Chicago, IL 60654-4803 (Formerly Palomar Chicago, a Kimpton Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 187 Hotels in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton Hotel Palomar Chicago 4.5*
Number of rooms: 261
Official Description (provided by the hotel):
The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more   less 
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