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“Great location, fun for kids but nice for parents” 5 of 5 bubbles
Review of Kimpton Hotel Palomar Chicago

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Kimpton Hotel Palomar Chicago
Ranked #9 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Milwaukee, Wisconsin
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great location, fun for kids but nice for parents”
5 of 5 bubbles Reviewed October 9, 2012

This was our first stay at the Palomar, but we have stayed at other Kimpton hotels in the city. The staff was very friendly and accomodating. My kids (6 and 8) love Kimpton hotels because they are fancy but kid friendly. The gift bags on check in and the goldfish (named Goldie!) in our room made them feel special. A child size robe was sent up for my daughter! We did not complete the scavenger hunt because we ran out of time. My family also enjoyed the pool. The lighting and view was so cool at night. The rooms are quiet and comfortable. The location is great. Easy walk to Michigan Avenue. We love Kimpton Hotels, and we will return to Palomar in the future!

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TravelingMom91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, October 11, 2012
Dear TravelingMom91:

Thank you for such a great review - we really appreciate it - and we could not agree more - we love having kids staying with us and we hope it shows. Please bring your family back soon.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,595 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (610)
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English first
New York City, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 8, 2012

This was our first time staying at the Chicago Palomar. It lived up to all that we have come to love about Kimpton hotels. All of the staff was friendly and accommodating from the beginning to end of our stay. We had two rooms, both of which were spacious, clean and quiet. The beds were also quite comfortable. The location of this hotel is also terrific. Michigan Avenue is a short walk away and the Grand stop on the Red line of the CTA is about 200 feet north of the hotel. Many good restaurants are also nearby. We will definitely stay at this hotel on our next trip to Chicago.

Stayed October 2012, traveled with family
Helpful?
Thank Domer83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, October 11, 2012
Dear Domer83:

Thank you so much for the recent review that you wrote. We truly appeciate all feedback and are so glad that you will be back. We can't wait!!

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bozeman, Montana
2 reviews
5 of 5 bubbles Reviewed October 5, 2012

I recently stayed at the Palomar for a week. From check-in to check-out, the staff attention to detail is flawless, friendly and formidable! It would appear that the staff really enjoys working for this hotel, and their can-do attitude means that as a guest you are treated well and your business is appreciated. Many other companies and hotel chains would do well to understand that when management appreciates its employees and empowers them to make decisions and solve problems, they will deliver top-notch service. It's that simple. If that is what the Kimpton Hotel corporate culture is all about, all I can say is Bravo!

Room Tip: The higher floors have magnificent views.
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Guide54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, October 11, 2012
Dear Guide54:

Thank you for all of the kudos and wonderful comments. We really appreciate it and we hope that our staff continue to give the best customer service possible.

Please come and visit us again.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Englewood, Florida
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

We were very impressed with almost every aspect of our stay! The staff & room were great. We were in Chicago for a few days for a wedding and reception that was held in the hotel which they did a great job with. Having it all under the same roof was wonderful. Our room was a city-view king room on the 15th floor. The room does not come with a coffee maker, but one was cheerfully brought right up upon our request. We called Relax & Rejuvenate spa services to our room for a mani-pedi for her and a massage for me. Jessie & Amy were great! Some posts accurately mention the seemingly ever-present sirens in Chicago. We never travel without our white noise sound conditioner. It's about the size of a pack of cigarettes and is great for masking just about any noise.

Two complaints: The only complaint that we had with the room was that the A/C couldn't be adjusted low enough for our comfort while sleeping. In fairness to the hotel, we never gave the staff the opportunity to correct it by reporting it.

Rooms were blocked at a discounted rate for the wedding that we were attending. By my fault, I was late in booking our room. The rooms with the discounted rate were no longer available when I booked. I called and tried to get a discounted rate for rooms that were still available without success. I was hoping that they would work with me a bit.

We would highly recommend this hotel to anyone without reservation!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teakwood96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, October 11, 2012
Dear Teakwood96:

Thank you for the review and for staying with us over the wedding weekend. We appreciate the comments about our A/C and will look at that issue right away.

We hope you come back and visit us soon.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, FL
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

We just love staying at Kimpton hotels whenever we travel. Great location in Chicago, very convenient as we flew in to ORD and took the L train which is right around the corner from the hotel. Room was a nice size and it had all the amenities that we've come to grown and love from Kimpton. They even threw in a nice little assortment of soft drinks to help quench our thirst. Feels very upscale and I wouldn't hesitate to stay there again.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kennyf1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, October 11, 2012
Dear kennyf1130:

Thank you so much for your review - we are so pleased that you had a great time and enjoyed those tasty local sodas.

We can't wait to see you again!!

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

I definitely recommend this place if you're visiting Chicago. I've stayed here twice. The front desk is friendly, everything is clean and comfortable. Great room service. The location is not bad either. I love staying here.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelluvv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, October 3, 2012
Dear travelluvv:

Thank you for "loving" us - we certainly know the feeling is mutual. We look forward to seeing you again.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somewhere
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 1, 2012

Thank you Hotel Palomar for a great stay in Chicago. My girlfriends and I did a quick weekend getaway and the hotel was just perfect. We got a room on the 15th floor at the end of the hall. Every now and then we did hear the sirens that other reviews had mentioned. I could see if it was a busy night for the fire station, how it would effect someone's rest. However, we were all so tired from touring Chicago that the noise did not effect us much. The location was central to everything that we wanted to visit. Most of all, we appreciated the nice service. Everyone was so friendly. Can't wait to visit again soon.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Unc_Molly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, October 3, 2012
Dear Unc_Molly:

Thank you for such a great review - we could not be more pleased that you and the girls had such a good time. We can't wait for you to come back.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Palomar Chicago

Property: Kimpton Hotel Palomar Chicago
Address: 505 North State Street, Chicago, IL 60654-4803 (Formerly Palomar Chicago, a Kimpton Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 187 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Kimpton Hotel Palomar Chicago 4.5*
Number of rooms: 261
Official Description (provided by the hotel):
The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more   less 
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