I did not plan to stay in Chicago, but with the thunderstorm system moving through Chicago, I thought I would forcibly be stuck at O'Hare for the night. Luckily, there was an availability at the Waldorf Astoria. Checking in around midnight, I was greeted by a very welcoming and enthusiast staff at the front desk. As a HHonors Diamond member, I was very pleased to find out that my room was upgraded to the Luxury Suite. The room was beautifully appointed with a separate living area and a real fire-place. The bathroom had a TV in the mirror and was stocked with Salvatore Ferragamo toiletries. The bedroom was on a small side but the bed was just awesome.
Overall, Waldorf Astoria Chicago was able to turn my travel-craziness night into a wonderful relaxing time.The most impressive thing here is the service, the staff here really know hospitality and the little things that make their guests feel welcomed.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less
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