i never write reviews but feel compelled this time. Organized a surprise long weekend to Chicago to celebrate 34th wedding anniversary for my wife. Picked Waldorf for its reputation of excellence. Arrived July 11 and departed July 14th. Hotel is beautiful, clean, well maintained - staff excellent, friendly, extremely well located to good shopping, site-seeing and restaurants. Booked deluxe king with fireplace and got upgraded to suite - it was fantastic!! Have nothing but good things to say until I forgot sunglasses on mantle of fireplace when departing. Called from airport (30 minutes following checkout). Was told room had not been cleaned yet and they would call when glasses were turned in to lost and found. Nothing heard so called 15th. "Sorry, nothing turned in....." So, I am out a $400 pair of sunglasses. Shame on whoever but trip was still great and hotel excellent. Highly recommended but don't forget anything when you leave.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less
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