We stayed here this past Saturday night as a short get away. We live local so this was quite the treat! I had read the reviews here and heard about the press in Conde Nast and we were truly pleased beyond our expectations. The hotel itself is stunning both outside as well as inside. Everyone treats you warmly and kindly and goes out of their way to make sure all your needs are met. A toothbrush kit including mouthwash was immediately brought up by housekeeping as soon as I called.
We stayed in the Astoria king one bedroom suite which was huge! 2 bathrooms, amazing soaker tub, super comfy couch, warm fireplace, lovely large balcony. Decor is serene with gray and white tones throughout. Bed is absolutely comfortable and linens are soft and white. Plenty of room to stay one night or one week.
The house car service was perfect and Art got us to our destination with time to spare. We had a lovely conversation on the way over- he is truly a gem!
We had breakfast at Balsan which was delicious--coffee and oj were perfect. Thought it was great that the staff reminded us that gratuity was included.
The ONLY unfortunate things which are do minuscule but I must bring up (because I know the hotel manager reads these) are:
The slippers they provide do not even fit on your feet. I am a task girl but the slipper could not go beyond the width of my foot, let alone the length! We kind of laughed that one off. Invest in new larger, wider slippers!
And our phone rang at 3:30 am- it was in room dining confirming our order for food....unfortunately we were sound asleep. Those calls are never fun but I kindly let them know they had the wrong room and that we were sleeping. ( must've been a VIP to get room service at that time...or a bad prank). Either way, those were the only negatives.
We wish we had more time to stay and we hope we can make it back there one day soon. We do not get away much, especially without our children, and we learned that this is definitely the way to go it and the hotel we would live to return to.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less
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