This is an update of my first review of Club Quarters (July 2011). We have stayed there three times since then and it’s been a great hotel every time. Back in 2011, several reviews described an indifferent or unhelpful staff. That has never been our experience, but if there ever was any problem with the staff, Club Quarters has obviously worked hard to correct it. Roman King at the front desk patiently and cheerfully went above and beyond any reasonable expectations on several fronts to make sure our most recent stay was perfect.
Our rooms were clean and included a feature an environmentalist can appreciate: the shower’s water pressure could actually be regulated. Other hotels seem to assume that everyone wants a pressure-cleaning, so there are only two settings: power wash and off. CQ’s shower gives you the option of not wasting gallons and gallons of water. The adjustable hand held shower head was also a nice touch. A variety of pillow sizes and firmness is another good feature.
And the location!
- Official Description (provided by the hotel):
- Club Quarters Hotel, Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more less
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- Also Known As:
- Club Quarters Chicago -- Wacker At Michigan Hotel Chicago