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“Great value for an excellent location” 5 of 5 bubbles
Review of Club Quarters Hotel, Wacker at Michigan

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Club Quarters Hotel, Wacker at Michigan
Ranked #67 of 187 Hotels in Chicago
Certificate of Excellence
Madison, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great value for an excellent location”
5 of 5 bubbles Reviewed April 11, 2013

Very friendly business like atmosphere. Friendly and helpful staff. Club rooms are pretty small - if you want bigger, you can upgrade for additional $15-$25 a night. Nice Italian restaurant on-site. Nice selection of coffee and morning snacks available on the 2nd floor daily. Easy access to main shopping and attraction areas.

Room Tip: Upgrade if you want a bigger room. I am from Europe so small room wasn't an issue for me.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LJL6276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,314 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Carmel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 8, 2013

When I reserved a "club" room I was under the impression we would have a queen-sized bed. The bed was a double or full or something...very small. The room was shockingly small - I've never seen anything like it. The air conditioning didn't work, and our room was rather uncomfortable at 75 degrees. Worst of all, there were BODILY FLUIDS on the comforter and the fabric seat of the upholstered chair. The only positive was the price of parking, which was $35 dollars. On our last trip we paid $60 at the hotel next door, i think its called Hotel 71. The room at that hotel was large and clean.

Room Tip: Go somewhere else!
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  • Stayed April 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed April 7, 2013

Wonderful location at up to half the price of more expensive hotels in the vicinity. Stayed 4 nights for business. Happy for walk everywhere except it it got REALLY cold. Room was 1716, quiet, nice light, good bathroom. My only concern was they wanted to put a greater hold on my credit card for "incidentals" that I might charge to the room. This is not something I do, so did not like this fact. But this is the only thing I can complain about. Good internet, nice restaurant, all the staff was friendly and helpful. I would recommend this hotel to others and stay here again.

Room Tip: Stayed in Room 1716 which was tucked away from the elevator - no problem with noises in or outside t...
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  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SaintPaulite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 31, 2013

This was my first experience at a Club Quarters Hotel. Great location. I loved it and will be back at this location and am eager to try the other locations. I bragged to several friends about this chain already. The staff was very accomodating, efficient and eager to please. The rooms are small but I quickly realized that everything I needed was in place. The room had a large shower and no tub. There was a phone at the desk with a message waiting and another phone at the bed. To my surprise, the message was a greeting from the hotel. That was a nice touch. The complimentary TAO teas, coffee and computer in the second floor lounge was very comfortable..like relaxing at home. That's where I met Roman. He is a staff member that was very helpful while I enjoyed the tea and looked for a place to have dinner and attend a comedy show. Roman gave great suggestions and made sure all was well. I decided on Catch 35 and Laugh Factory....

  • Stayed March 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank delisemaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
5 of 5 bubbles Reviewed March 31, 2013

My experience at this hotel was excellent since I walk in my first time. The check was easy with a very good attention by Annie Lugar That help me to make my stay easy and comfortable suggesting and booking the best restaurants choices around the hotel. She was always ready to help concerning to the hotel needs. When Annie Lugar wasn't working, Hillary Brunner, help me with the same attention and suggestions. About the hotel rooms very spacious, clean service perfect, the water bottle in each floor, complementary, fantastic, as well the internet service wifi, very fast, club room and lobby waiting area very good. Overall all personnel in the hotel and the attached restaurant was very good quality. About location I could say its perfect for working stay or vacation. My next visit in Chicago will be in the Club Quarters at Michigan..again!!

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carlos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

When you walk into this Club Quarters/River Hotel (it's the same owner but the two hotels are on different floors), the first thing that strikes you is that this is an old, historic building that has a very small footprint. Consider this your warning that the rooms upstairs range from shoebox-sized to the "Superior" slightly-smaller-than-a-regular-hotel-room size, unless you go for a suite (which I didn't see). Think Manhattan hotel rooms to get a good idea of the sizes, particularly the small bathroom. This hotel is clearly designed for business travelers who need a firm bed, a good-sized work desk and good wi-fi, and very little else.

My third-floor room had a "river view", which wasn't particularly compelling given that it was on ... the third floor. This was one of the rare hotels where my room was right next to the elevators, but there was no lobby noise to speak of. There was more street noise (read: sirens) than anything else, but hey, you're right on Wacker Drive and road noise is to be expected. A filtered water dispenser (complete with clean plastic bottles) is right by the elevator, and a welcome amenity. The mattress could have been better, but it was firm and I've certainly slept on worse.

The guest services manager who checked me in, Tim Meadors, went beyond the call of duty to take care of things. When I checked in, the room somehow had been made up with no bar soap; Tim sent up an entire bag of supplies. Also, I found that I needed a blank CD-ROM disk that I had not brought with me. Tim brought me both a CD and DVD to use (at NO CHARGE!) that solved my problem quite nicely.

Yeah, I'd stay here again.

Room Tip: Upgrade to at least a superior room for decent floor space
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  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gary56003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

I have stayed in this hotel several times over the years. My experiences with the hotel are very similar and very positive.

The rooms are quite small but feel spacious. Wireless internet is free of charge and very fast. Water bottles (fill-it-yourself from the purifying machine) are available complimentary.

The service is good, staff is always very helpful with any request you might have.

Overall, if you want a room to sleep, you can't go wrong with this hotel. Location is great and the price often very good. Good value!

Room Tip: Ask for a room on higher floors to enjoy spectacular views.
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  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Petteri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Hotel, Wacker at Michigan

Property: Club Quarters Hotel, Wacker at Michigan
Address: 75 East Wacker Drive, Chicago, IL 60601
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#18 Best Value Hotel in Chicago
#42 Luxury Hotel in Chicago
#48 Romantic Hotel in Chicago
#63 Business Hotel in Chicago
#72 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Quarters Hotel, Wacker at Michigan 4*
Number of rooms: 247
Official Description (provided by the hotel):
The Club Quarters Chicago -- Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more   less 
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Also Known As:
Club Quarters Chicago -- Wacker At Michigan Hotel Chicago

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