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“Dress code policy, sure, but it only applies to some.”
Review of ROOF

ROOF
Ranked #952 of 9,530 Restaurants in Chicago
Price range: $30 - $30
Cuisines: American
More restaurant details
Restaurant details
Good for: Bar scene, Business meetings, Scenic view, Special occasions
Dining options: Dinner, Drinks, Late Night, Full Bar, Reservations, Seating, Serves Alcohol, Waitstaff
Dining style: Casual Dining
Neighborhood: Downtown / The Loop
Transit: CTA Brown Line: State and Lake CTA Red Line: State and Lake
Chicago, Illinois
1 review
“Dress code policy, sure, but it only applies to some.”
Reviewed July 20, 2013

My husband and I recently stayed at the State St. Wit Hotel following a concert we attended. We live in the area but decided to make a night of it. We were very excited about checking out the Rooftop Bar after the concert but were very disappointed when we were told we did not meet the dress code. We were told that it's business casual on Fri and Sat nights meaning to jeans, shorts, tennis shoes or sportswear of any kind. Since our concert was outdoors and it was extremely hot that day, we were dressed casually, me in a summer dress and he in shorts, a button down shirt and a pair of black Nike's. We were annoyed that we were not notified at check in since we could have gone shopping for something dressy but we accepted our fate and were content with having dinner at the hotel restaurant and calling it a night. We freshened up in our room, came downstairs for dinner and noticed that waiting in line for the bar elevator were 2 young men, one wearing a wrinkly tee-shirt and jeans. Now even more annoyed, we decided to go back to see if they would allow us to go up since the rules were clearly flexible. We were once again told that the shorts and gym shoes were not acceptable attire. We tried to make a point that we should have been notified at check in and were told that they will speak with the bouncer to see if he would make an exception. Cool guy, very nice but the gym shoes were a no and he sent us to the hotel front desk. The hotel front desk told us it was out of their control, we went back and forth and FINALLY were successful in getting our wrist bands and allowed to go the Rooftop. While in line, we were behind 2 other young men, both in jeans and gym shoes and when we asked if they were given a hard time they said not at all. While in the bar, we saw more young people in shorts, gym shoes and even flip flops. What the heck? We are both for upholding standards and appearances but why did we have to go through the hassle when others were allowed up, dressed in even more casual attire, without the second degree? Either be fair and require that ALL guests be dressed up or don't have a dress code that applies only to those you don't think belong in your establishment. Again, we're grateful to the gentleman who let us up but the hassle was unfair and unnecessary. Shame on you Rooftop! As for the actual bar experience, it was OK. Not great, not bad, just there.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RenatkaP22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

Visitor rating
    48
    43
    22
    7
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Portage, Michigan
Level Contributor
151 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Very popular and trendy”
Reviewed July 19, 2013

Roof gets quite crowded even on seemingly unconventional bar scene nights. Good drink selection and they have a brick pizza oven for munchies. Good place to people watch and nice views of the city.

Visited July 2013
Helpful?
Thank RNP1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Shady service”
Reviewed July 16, 2013

Found the place here at Tripadvisor and came in for lunch. We sat at 240pm not knowing the full menu was not available until 4pm. We immedietly ordered a pizza and drinks.

We did not receive our thin crust pizza until 345. That is over an hour wait. That would have been okay with me but everyone that came in after us got their pizzas immedietly.

Did they just want to keep us there until 4pm to have us order more food? I don't know. But it wasn't a pleasant experience. Even though the food was great.

-Adam

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
139 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“27 stories high”
Reviewed July 8, 2013

Well, that was unique! Drinks are really good, and service is really excellent. You pay well for the ambiance and novelty. I had the most amazing peach, cucumber, & gin push pop!

Visited July 2013
Helpful?
Thank bestnanaever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
101 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Go early”
Reviewed July 8, 2013

Go early if you want a seat and an older crowd. Go late if you want the scene. Great drinks and service. View is just OK, buildings but space is big and inviting.

Visited July 2013
Helpful?
Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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