The place is definitely crowded and a very touristy place to go (if you talk to a Chicgoan they will tell you how much they hate it usually!). Having said that, I think it's worth the visit if you're in Chicago for a holiday.
The atmosphere is good, and it is ideal for families and couples alike. There are plenty of places to eat and drink as well as arcade like games and of course the big Ferris wheel. It's a perfect place to go on a Saturday night to see the fireworks that set off at 10.15 too!
If you walk right to the end of the pier, you can get some spectacular views of the Chicago skyline too, so if anything it's worth a visit just for that!
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