This hotel is less than a year old and the newness is one of its best features. I've stayed there many times over the last few months. Check in usually goes fast and is friendly, except for one staff member who always seems to be put out to be having to do check in. All the other staff is wonderful.
Rooms are modern and I personally love the fact that the showers are walk in with no tub, but I know that some people love hotel tubs.
Desks are huge, which I really appreciate. Their is wired internet that is free and it has always worked. It is fairly slow access in the evenings, though.
I've twice been assigned rooms which had no yet been cleaned -- they were still in the same shape as when the previous guest checked out. I've also found random items from previous guests in the fridges and in the bathrooms on more than half my stays. I find that sort of lack of detail a problem at the location and have mentioned it a couple of times to the front desk, but don't see much change.
Speaking of cleaning, the maids here start cleaning rooms very early, even before 8AM. So be prepared and awake, as they are fairly assertive in wanting to get into your room, often waiting until you go for breakfast to swoop in. I have to leave the Do Not Disturb hang tag on my door for my entire stay to fend them off in the early hours.
The breakfast is nicer that many "free breakfast' hotels, but the staff there start blocking off access about 20 minutes prior to closing and stop filling food items shortly after, even upon request. You've been warned. Arrive early and finish eating about 30 minutes before the closing time. One great thing is that they supply soy milk, which I drink. A+ for that.
The coffee in the breakfast area is undrinkable, but fortunately there is a Starbucks across the street and a cafe just off the lobby. This is one of the few hotels in its class that does not supply coffee/tea throughout the day. There is a coffee maker in the room, but they do not restock the coffee during your stay. There is no bottle opener in the room and only one for the whole hotel. So come prepared.
One warning - most restaurants in this area close very early, some just after lunch/work hours. I tend to work late and struggle to find anything close by to eat after 7 PM. I hear that pizza delivery or 7-Eleven is your only choice within a few blocks.
Finally, parking is expensive (as it is at all downtown hotels) and if you want in and out privileges, you have to park at the hotel garage next door. However, on check out day if you stay past noon, you have to pay for two days on that last day, which amounts to $65 for parking for that day.
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- Also Known As:
- La Quinta Inn And Suites Chicago Downtown
- La Quinta Inn & Suites Chicago Downtown Hotel Chicago
- La Quinta Chicago