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“TheWit-Chicago”

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theWit - A DoubleTree by Hilton
Ranked #34 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
San Antonio, Texas
1 review
“TheWit-Chicago”
Reviewed July 16, 2014

Arrived to find incorrect rooms arrangement-chldrn Flr9-parents Flr24 not connecting. Next day mngmnt had excellent connecting rms. Staff was excellent and undrstndg of our families needs. Very accommodating entire stay. Excellent rooms service and hotel restaurants. Would stay at TheWit next trip.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank AM H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, July 17, 2014
Dear AM H,

Thank you for your kind review of your stay at theWit Hotel Chicago! We are glad that we were able to solve the incorrect room assignment to your satisfaction.

We strive to find ways to please our guests and it looks like our team did a great job with your family. Thank you for sharing your experience.

We look forward to seeing you back at theWit during your next visit to Chicago. Have a wonderful day!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,501 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (430)
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English first
Hillsdale, New Jersey
2 reviews
Reviewed July 16, 2014

Very nice hotel in downtown Chicago/Theater district. Couple of blocks to the river, and to the park. Staff was very helpful and friendly. Rooms were what you'd expect. Three things that bugged me: sliding door to the bathroom - just weird. Second, bathroom sink is the stupidest design for a sink ever, about 20 inches square but only about 2 inches deep. Third, no ability for free wifi in the room, you must pay. it's free in the lobby though.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gbourcier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, July 17, 2014
Dear Gbourcier,

Thank you for your recent feedback about your stay at theWit Hotel Chicago! I am delighted to hear that our staff treated you so well during your visit.

Our internet offerings are offered at a competitive price to similar properties in our area, however we are looking into a complimentary option for our guests in the future.

We look forward to seeing you on your next visit to Chicago. Have a wonderful afternoon!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 6 Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 14, 2014

Upscale hotel that is busy with business people, couples, and vacationers. The vibe is more energized and rushed than relaxed and cozy. Rooms were spacious and modern . However, the walk in shower ran water out into the vanity area. Nice views from the higher floors. Good location to walk to many attractions or a short cab ride to get where you need to go. The train station is right across the street for your convenience. Staff was friendly and helpful even the valets. This place rocks in the evening with the rooftop bar. Great bar with a diverse crowd. Not for the faint of heart crowd. Lot of people in the lobby. I would stay here again.

Room Tip: If you stay keep away from the top floor or may be thumped by the base from the rooftop bar.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank brghman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, July 15, 2014
Dear Mr. Brghman,

Thank you for your recent review of theWit Hotel Chicago! We certainly have a very energetic culture to our property.

Thank you for your feedback of our walk-in showers. This will give us an opportunity to improve our service and experience for future guests.

We look forward to seeing you at theWit Hotel on your next visit to Chicago. Have a wonderful afternoon!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key West, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 14, 2014

staying at TheWit was amazing. I enjoyed everything especially the Roof Top. The service was great all around. The Bartenders were friendly. Front Desk staff and the housekeeping staff. I will definitely stay there again….I highly recommend TheWit.

  • Stayed July 2014, traveled solo
    • Value
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    • Sleep Quality
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank williamsry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, July 15, 2014
Dear Mr. Williamsry,

Thank you for your recent review of theWit Hotel Chicago! We strive to produce memorable, pleasant experiences for our guests and a promise to return is one of the greatest compliments we can receive.

We look forward to welcoming you back to your next Wit experience. Have a wonderful afternoon!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 14, 2014

We really enjoyed our stay at the Wit in downtown Chicago. Great location! The hotel and rooms were very clean and nice. Of course we love the warm cookies at check in and out. Lots of smiles from the staff. Would definitely stay again.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, July 15, 2014
Good afternoon, Maria G,

Thank you for your recent review of theWit Hotel Chicago! We are glad to hear you had a pleasant experience while visiting.

I truly believe that a happy team member will provide better service to our guests, so I am glad to hear that you saw so many smiling faces around the hotel. We look forward to seeing you on your next trip to Chicago.

Have a wonderful day!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, United States
1 review
Reviewed July 14, 2014

I recently stayed at theWit hotel in Chicago while on a brief business trip. The staff was incredibly friendly and helpful, and the beds were the most comfortable I have ever slept in while traveling!

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dorothy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, July 17, 2014
Dear Ms. Dorothy S,

Thank you for your recent review of your stay at theWit Hotel Chicago! We are glad that you chose us for your short trip to Chicago.

We look forward to seeing you on your next trip to the city. Have a wonderful day!

Sincerely,

theWit Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 13, 2014 via mobile

Honestly cannot think of anything negative to write about our stay. Everyone was gracious, friendly, and accommodating. Eric the concierge was awesome (great recommendations --never steered us wrong). Rooms were spacious, clean, and modern. Food at State and Lake was excellent. Location perfect. Would definitely stay here again!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stacy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, July 15, 2014
Dear Stacy G,

Thank you for your glowing review of theWit Hotel Chicago!

It looks like our team went above and beyond for your stay. I greatly appreciate the feedback on Eric, our concierge. He is certainly a rising star!

We look forward to your return to theWit Hotel Chicago. Have a wonderful day!

Warm regards,

theWit Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about theWit - A DoubleTree by Hilton

Property: theWit - A DoubleTree by Hilton
Address: 201 N State St, Chicago, IL 60601-2402
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#12 Spa Hotel in Chicago
#22 Green Hotel in Chicago
#25 Luxury Hotel in Chicago
#31 Romantic Hotel in Chicago
#32 Business Hotel in Chicago
#41 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — theWit - A DoubleTree by Hilton 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
theWit is intelligently renewing one of the original "It" locations on the corner of State (the great) Street and Lake. Its history is rich with artists, theatre people, journalists and musicians as it is nestled between the theatre district and the river. Blending the amenities of a resort with the flair of a boutique hotel, theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort, and remarkable services create a dramatic sensory experience. This is a destination for anyone who gets "It" or at least wants to. ... more   less 
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Also Known As:
Thewit Hotel Chicago

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