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“Will stay at the Wit again”

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theWit - A DoubleTree by Hilton
Ranked #36 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Fort Wayne, Indiana
Level Contributor
1 review
“Will stay at the Wit again”
5 of 5 bubbles Reviewed December 25, 2013

Just stayed one night at the Wit on the Christmas eve. I booked the room online ahead of time and y boyfriend said it was definitely worth the price, which was not expensive for a four star hotel at all ($85 excluding taxes). And we really enjoyed the service and the breakfast. The location was just perfect and the view was so good. The only thing we were not satisfy with is that we wanted to have a cup of hot water at night but we found out that we would be charged if we moved the cups, coffee maker, and any other things.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgiakwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,373 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (411)
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English first
Durham, NC
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 24, 2013

We stayed just one night...wished it could have been more. It started with getting an amazing rate for a Sunday night.....did require a no-refund payment which was no problem for us.
We arrived downtown at 10:30 a.m. and went to drop our bags off. Instead the wonderful, and friendly Yesenia, who was at the desk, asked if we'd like to just check in instead! Wow! 10:30. Yes, probably not a regular thing but that it could happen at all!
And the room had an amazing view, even tho it was only the 12th floor. But it was a corner room with views of State St. a bit of both the Lake and River plus a number of iconic Chicago buildings. Probably any room has a great view though.
Not so crazed about the attached State and Lake restaurant. Was there a few years ago. Since then they have changed the menu to a mostly pub-style, and very expensive, menu.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph_Mitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Level Contributor
263 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
5 of 5 bubbles Reviewed December 23, 2013

First off, Joel the concierge went way above and beyond..to accommodate my son's Christmas Surprise...

When we first arrived at the hotel, and got to the front desk, Santa Claus came out with some wrapped presents and presented them to my son, with which was a big surprise....

We were given a room on the 24th floor, Room 2404, and was a beautiful suite with floor to ceiling windows overlooking the city and you can see the Chicago River as well...

Front desk was excellent the whole time, and always greeted us when we came back to the hotel, the staff outside always greeted and asked if we needed any assistance...

Joel and Eric were the most helpful concierges that I've ever had at any hotel...they definately make it a great experience...

Room was very comfortable and nice...walk-in shower and big bathtub were a nice addition,

Location is great, it's right next to the State/Lake "L" station...(can get anywhere in the Loop that you want...

The Blue Line is a quick 2.5 block walk to Clark/Lake...

The hotel also has a "VIK" experience Very Important Kid, so when traveling with your family or child. they have a cute addition, where your child gets some toys/games when arriving in the room.

Hotel is in the mecca of the theater district and lots of shopping....

We stayed at another Hilton property for a while, but this is our new hotel to stay at when visiting Chicago now...

Room Tip: No pool, however a nice fitness center...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caneshockey31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, December 26, 2013
Thank you for your beautiful review of theWit Hotel Chicago. It's always fantastic when Santa Claus stops by and we're delighted to hear he provided such a great surprise for your son. We will also pass along your kind words to Joel and Eric. They are both valued staff members at theWit and it is wonderful when guests like you take a moment to appreciate their efforts. Thank you again for sharing your holiday with us. Warm regards, theWit Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saranac, United States
1 review
5 of 5 bubbles Reviewed December 23, 2013

We had the pleasure of a quick trip from our home we liove in Grand Rapids area,we made a last minute plan for a friday night . we had great time for an overhight stay felt like a long weekend . dinner, cocktails, night life dancing in the club and message the next to cap it off great time Your staff is the Bewst

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, December 26, 2013
Hi Gary,

We are thrilled you had a great--albeit short--stay at theWit Hotel Chicago and we hope to see you again soon. Best, theWit Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Cod, Massachusetts
Level Contributor
121 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed December 21, 2013

If you are looking for a centrally located hotel or want to be close to the Theatre district, theWit is a very good choice. In fact, its location is handy for other reasons too. I like the fact that the Blue line to O'Hare is only two and a half blocks south and the Orange line runs right next to the hotel. Service is another strength. I found everyone from front desk to concierge to restaurant staff to be friendly and helpful. And, most importantly, the bed and pillows were very comfortable, something I have learned is a staple at quality Doubletree hotels.

So, why not 5 stars? Well, the restaurant, State and Lake Tavern, has food that is just okay. Ate lunch and a breakfast there. The roof bar is fun, but I'm a 60 plus business traveler and it just wasn't my kind of place, plus the drinks were quite pricey. I ended up going across the street to the Renaissance Hotel to eat in a tapas bar. Secondly, I checked in about 12:30 pm (admittedly a little early) and no rooms were available. That's understandable. But I didn't get into a room until after 5 pm and the room I finally was assigned was quite small with two double beds and a small bathroom. I'm a Diamond Hilton Honors, so it was not what I was hoping to wait 5 hours for. No big deal, but still . . .a bit disappointing. Also, the exercise facility was quite small. Good equipment, but I had to wait 10 minutes to use a treadmill.

To end on an up note, I was delighted to find two free waters and a package of caramel corn. I passed on the warm cookies downstairs (being responsible) only to consume the whole caramel corn by myself. So much for food discipline.

Would I stay here again? Maybe. There are a lot of quality hotels in the immediate area.

  • Stayed December 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Craigsworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zionsville, Indiana
2 reviews
4 of 5 bubbles Reviewed December 18, 2013

Love the Wit! Our third trip back and it did not disappoint. Our suite room was very spacious and beautiful with a great view and within walking distance to everything! We finally visited their Roof bar this time and glad we did. Wonderful views and great cocktails! We look forward to going back.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank xcountrymachine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, December 19, 2013
We are thrilled to have had you visit theWit for the third time and thank you for your kind words about the property. theWit was designed for guests like you who have a verve for life. We appreciate your feedback and will pass along your comments to our team. Hope to see you back soon for a fourth visit! Best, theWit Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
5 reviews
5 of 5 bubbles Reviewed December 17, 2013

This was my first time to chicago with my boyfriend and this place was exactly what I hoped it would be! We Stayed only one night but It felt as if it was forever! First off we got to check in at 1 (check in is at 4) so that was awesome! Greeted with warm cookies and a clean room! Our view was still beautiful. We got a king bed room (the bed was so comfortable) and the nice new showers which were SUPER hot on this freezing cold day! We were thanked everytime we left, and greeted every time we came in. The Staff was super friendly and treated us like everyone else (We are young adults) so that was another plus! At night we went up to the rooftop bar and it was a great view and one of the biggest in Chicago! Friendly bartenders and lots of people even for being a Monday evening. When we were checking out they were nice enough to hold our bags until our transportation came 3 hours later!

The location itself is PERFECT. Right next to everything and walking distance for the most part. All good shopping is right around that area and good dinning. The bridge isn't too far and close enough to walk to the Magnificant Mile!

What a great experience! :)

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chloeburdette2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about theWit - A DoubleTree by Hilton

Property: theWit - A DoubleTree by Hilton
Address: 201 N State St, Chicago, IL 60601-2402
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in Chicago
#23 Green Hotel in Chicago
#24 Luxury Hotel in Chicago
#31 Romantic Hotel in Chicago
#32 Business Hotel in Chicago
#41 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — theWit - A DoubleTree by Hilton 4*
Number of rooms: 298
Official Description (provided by the hotel):
theWit is intelligently renewing one of the original "It" locations on the corner of State (the great) Street and Lake. Its history is rich with artists, theatre people, journalists and musicians as it is nestled between the theatre district and the river. Blending the amenities of a resort with the flair of a boutique hotel, theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort, and remarkable services create a dramatic sensory experience. This is a destination for anyone who gets "It" or at least wants to. ... more   less 
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Also Known As:
Thewit Hotel Chicago

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