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“O'Hare Hilton”

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Hilton Chicago O'Hare Airport
Ranked #116 of 190 Hotels in Chicago
Houston, United States
2 reviews
“O'Hare Hilton”
Reviewed September 23, 2013

Very convenient, very comfortable beds. It looked and smelled very clean. It was a great place to stay after arriving at O'Hare on a very late flight. It was a little creepy walking through the tunnel from the airport to the hotel because it was empty. However, it was well-lit. I could have just walked across the street and it would have felt less isolated. Very convenient to the terminal. Will definitely stay there again.

  • Stayed September 2013, traveled with family
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elizabeth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, September 25, 2013
Dear Elizabeth T:

Thank you for taking the time to post your comments about our hotel on Trip Advisor. We're glad to know that you enjoyed your stay with us and that you would return again. We look forward to welcoming you back!

Sincerely,

Anna Falco
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Oak Park, Illinois
Level 6 Contributor
104 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 22, 2013

We had a cancelled Swiss Air flight, and the Hilton came to the rescue. At 2:30 am we had turkey chili and two scotches. It hit the spot. We were able to extend our stay beyond check out. Actually, it was probably due to being Hilton Honors. Worthwhile joining, by the way. In a pinch with crowded hotels, Hilton came through .

  • Stayed September 2013, traveled on business
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Helpful?
Thank ewhite0640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, September 25, 2013
Dear ewhite0640:

Thank you for the comments you posted about our hotel on Trip Advisor. We are happy to have had the opportunity to welcome you here and provide some comfort to you following your cancelled flight.

We hope that your plans resumed the following day without a hitch, and we also hope that you will consider staying with us again in the future.

Sincerely,

Anna Falco
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Level 3 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 20, 2013

Stayed here for one night a month ago whilst visiting the USA from the UK. Nice check in area and friendly staff but the en-suite bathroom in our bedroom could have done with some TLC. The shower was difficult to operate as the fittings needed some maintenance to secure them back on the wall. Perhaps this was missed during the room prep process maybe?

Ate both Dinner and Breakfast in the Restaurant, but unfortunately did not enjoy the experience with one member of my party having to send under-cooked Chicken back to the Kitchen. On the plus side, the waiter service was very attentive and helpful.

I mentioned it to the chap on the checkout desk who was clearly rather upset to hear that our experience was not as he would have hoped, and apologised on behalf of the Hotel and offered a reduction of $50 off my bill, and insisted that my party help themselves (via vouchers) to a Coffee, Cakes and a packed Lunch from the Coffee shop. I did grab a Coffee and a sandwich, but most of all, I was impressed by his genuine concern and as a result, I think that the next time I visit Chicago, I would probably return to the Hilton, but would be tempted to check out other Hotels that were close to the airport out of curiosity.

  • Stayed August 2013, traveled with family
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Helpful?
Thank PeteandLyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, September 23, 2013
Dear PeteandLyn:

Thank you for the comments which you shared about our hotel on Trip Advisor. We sincerely apologize for some of the issues that you experienced here as this is not typical of the quality standards we strive to maintain. We are encouraged that our team was responsive to your feedback and be assured that we are also sharing your comments with the appropriate members of our management so that corrective measures are taken for the future.

We appreciate that you would consider returning to our hotel because of the service provided and we look forward to another opportunity to welcome you back.

Sincerely,

Anna Falco
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michigan
Level 5 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 19, 2013

We stayed here two weeks ago for a one night lay over on our way back home, the hotel is clean and quite easy to get to from the airport with a underground tunnel and marked pretty well once you claim your bags at the airport ( should you be using the airport) the front desk was very helpful and check in and out was very easy. They helped us find a local delivery service for food as we got in after midnight but should you be there during the day they had a restaurant and bar or two for a night cap. I would stay here again should we fly threw O'Hare airport and would recommend this hotel to anyone needed a easy, friendly place to stay over night with easy access to the airport and trains to Chicago.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank schierup1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Idaho
Level 5 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 17, 2013

I had a late arrival at O'Hare (midnight) so I decided to fork out the extra cash to stay here. That was a great idea! It was an easy walk from the Alaska Airlines baggage claim to the hotel. The receptionist was wonderfully efficient, and I was in my room within minutes. I had some special requests which he was able to accommodate. It was an easy walk the next morning to the train to get to terminal 5. I would definitely stay here again.

  • Stayed September 2013, traveled solo
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Helpful?
1 Thank samuels5731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, September 19, 2013
Dear samuels5731:

Thank you very much for taking the time to post your nice comments about our hotel on Trip Advisor. We appreciate that, and we are happy to know that you were completely satisfied with our location, and the service provided.

It was our pleasure to serve you and we look forward to welcoming you back in the future.

Sincerely,

Anna Falco
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford
Level 6 Contributor
155 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 17, 2013

What you expect from a Hilton, and also an airport hotel...clean property, comfortable beds, friendly consistent service, good amenities. This is a super convenient hotel as it is right in front of all airport terminals. It was a 5 minute walk from the hotel to the security gate.

  • Stayed September 2013, traveled with friends
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Helpful?
1 Thank skiguy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 17, 2013

The Hilton at the Chicago airport is actually a wonderful place to stay. The fact that it is inside the airport allowed me to just use a trolley to carry my bags to the hotel instead of using a hotel shuttle. The rooms are clean, tidy and surprisingly have noise proof from the nearby airplanes. Now most people living in this hotel are either on transit or having a short stay before moving on to the city. So in that aspect the hotel serves its purpose. There are options to go to downtown Chicago using the Metro/Shuttles but it is too much of a hassle. If you want to view the city then stay in the city.
The breakfast buffet was good though I thought the spread was too small. There are a couple of small retail shops within the hotel for quick snacks or stationary items. Overall an enjoyable stay and highly recommended for transit traveller.

  • Stayed June 2013, traveled with family
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Helpful?
Thank bpr81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Chicago O'Hare Airport

Property: Hilton Chicago O'Hare Airport
Address: O' Hare International Airport, Chicago, IL 60666
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#69 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Travelocity, Expedia, Hotels.com, Ctrip TA, Priceline, HotelPower, Hotwire, TripOnline SA, HotelsforEveryone, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hilton Chicago O'Hare Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton

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