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“Nice stop over hotel”

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Hilton Chicago O'Hare Airport
Ranked #118 of 191 Hotels in Chicago
Reviewed November 5, 2012

A very nice hotel and handy for stop overs for next day flights, just a walk away from flight book in.
Good food and friendly staff.
Why do they put a limit to the amount of characters for adding to a review. Maybe just a few words are enough for most people and having to add rubbish just makes you want to stop doing reviews!!

  • Stayed: May 2012, traveled on business
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Thank nigwel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this reviewResponded November 8, 2012

Thank you for your comments about our hotel on Trip Advisor. We're glad to know that you were satisfied with your stay, your meal experience and the service extended by our team.

We hope that you will visit us again if your travels take you back through Chicago.

Sincerely,

Anna Falco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,430 - 2,436 of 3,349 reviews

Reviewed November 5, 2012

Have stayed at this Hilton many times for business with meeting in the hotel and frankly never going outside. As a diamond member normally some sort of breakfast is provided. This time for the first time I was given not only a buffett voucher but one for a drink and an entree at the coffee bar. This was so apprieciated as I had an early flight and going by the coffee bar was a great option at 6AM. The room was fine and the staff was great as usual. Also for the first time I went to the Gaslight lounge and that was a good option.

Overall it does the job for which it is intended.

Room Tip: Get even numbered room if you want to look over the airport.
  • Stayed: November 2012, traveled on business
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Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this reviewResponded November 8, 2012

Thank you for all the comments you posted about our hotel on Trip Advisor. We value your loyalty as a Hilton Diamond member and are encouraged to know that you have stayed many times with us and have been consistently satisfied. We strive to "Make it Right" and we're glad you noticed!

It's our pleasure to serve you and we look forward to welcoming you back on your next visit.

Sincerely,

Anna Falco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

The hotel itself is lovely. Clean, comfortable and convenient if flying out of O'Hare on an early flight. One can almost roll out of their room and into the terminals. Unfortunately, the food in their overpriced restaurant is terrible. Have your meals elsewhere or bring a meal/snack from home. I've stayed at this Hilton twice the night before an early flight to Aruba. The first time I made the mistake of having dinner with friends there. The next time, also the night before an early flight to Aruba, we brought our own snacks and drinks were able to relax and unwind, catch a couple of extra hours of sleep and be fresh and raring to go the next day. The staff is accomodating, friendly and very nice.

Room Tip: Check on line rates vs rates you can get over the phone. Was able to get a discounted price by phon...
  • Stayed: December 2011, traveled with friends
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Thank LiliBoo62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this reviewResponded November 8, 2012

Thank you for the comments you posted about our hotel on Trip Advisor. We value your opinion, both positive and negative. We're glad to know that overall, you are pleased with our hotel accommodations and staff. We are sorry, however, that your first dining experience with us was disappointing and are sharing your comments with our Director of Food & Beverage in our continual efforts to ensure that our guests enjoy their complete experience here.

We thank you for choosing to stay here again and we look forward to welcoming you back in the future.

Sincerely,

Anna Falco

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Reviewed November 5, 2012

The Hilton has a pleasant surrounding. Easy travel to connect to flights, right next door to airport. Don't have to go outside, just walk under ground, next to train station and walk threw the tunnel up the stairs pass baggage claim, up the escalator to the ticket counter. The staff is very profession, rooms are very clean and comfortable. I would recommend this hotel to anyone.

Room Tip: Every room is nice.
  • Stayed: May 2012, traveled on business
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Thank capricorn42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this reviewResponded November 8, 2012

Thank you very much for the nice comments you posted about our hotel on Trip Advisor. We're glad that you were pleased with the convenience of our property as well as with your accommodations and the service extended by our team. We appreciate your recommending us to others.

Please visit us again in the future.

Sincerely,

Anna Falco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2012

My first time at the Hilton was over thirty years ago and it was and remains the most convenient to O'Hare since it is on the actual grounds of the airport. Connected by a tunnel, a traveler can forget about the Chicago elements. Especially helpful for meetings, the location allows easy meeting in a central area with quick in and out.
Easy train access to the city is a plus.
The one thing that is new and improved over the past few years is the excellent and most friendly service. Most welcome following a long flight!

  • Stayed: October 2012, traveled on business
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Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this reviewResponded November 8, 2012

Thank you very much for the high ratings and great comments you posted about our hotel on Trip Advisor. We appreciate your returning here for so many years and are encouraged to know of your full satisfaction. It is our pleasure to serve you and we will continue our efforts to exceed the expectations of our guests. We look forward to welcoming you back again in the future.

Sincerely,

Anna Falco

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Reviewed November 1, 2012

This was the second time I have stayed at this property due to it being connected to O'Hare. Both times were nice. The cost of everything from room, food, and parking is a bit on the high side. The staff is very friendly and the rooms are updated and clean.

  • Stayed: October 2012, traveled on business
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Thank dcmdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this reviewResponded November 7, 2012

Thank you for your comments on Trip Advisor. We're happy you chose to stay with us on two occasions and that you had a good experience. Please visit us again soon!

Sincerely,

Anna Falco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2012

Due to Hurricane Sandy I had to change my plans and returned to Chicago to make sure I made my London flt.
I stayed at this hotel for 3 nights and the staff are just unbelievably friendly and helpful. I think I've read where they seem to really care how your stay is and my stay was no exception. I only get to the states once a year but I hope I can make another stop next time, if just for the hotel.
I was on the honours floor with a runway view. Watching the planes landing at night and seeing just lights one by one in a line through my window was pretty good.
The room had all one needs, very clean, comfortable, easy chair, plenty of counter space and a bed that enabled me to have a restful sleep.
Breakfast in the restaurant had a selection of hot and cold food and being gold, it only cost $3 more for the hot food.
I ate Saturday evening in the bar, what a buzzing place, all tv's on football, lots of chatter, food good and plenty of atmosphere.
If I had to miss part of my trip due to the hurricane, I couldn't have been in a better place. Well done Hilton O'hare.

  • Stayed: October 2012, traveled solo
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Thank enjoytravelling_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this reviewResponded October 31, 2012

Thank you for all the nice comments you posted about our hotel on Trip Advisor. We are very pleased that you were able to stay with us, even though circumstantial due to Hurricane Sandy, and we're glad that you were completely satisfied with all phases of your stay from our location to our accommodations, restaurant experience and the service provided by our team. That's what true hospitality is all about and it was our pleasure to serve you.

You noted that you travel to the states only once a year. We hope to have the opportunity to welcome you back again.

Sincerely,

Anna Falco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Chicago, IL 60666
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#69 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
Price Range: $149 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 860
Official Description (provided by the hotel):
Hilton Chicago O’Hare Airport offers unparalleled convenience to savvy travelers in a quiet, no fly-zone. We are within walking distance to all domestic terminals via underground walkways and the Blue-line train to downtown Chicago. After your flight, swim some laps in the indoor swimming pool. Dine on the finest steaks, seafood and drinks, catch the game at our friendly sports bar or grab something quick at Caffé Mercato. ... more   less 
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Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton

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