I stayed twice at this Hilton in one week as i flew in and out of O'Hare. This is a standard airport Hilton, not exciting but does what it advertises to do so. The check in staff when i arrived in from the UK were extremely helpful and upgraded me to a theatre room, although i didnt use the media, the room was well appointed and comfortable. No Executive lounge is a disappointment, but the Sports bar has a very good atmosphere, even if it is expensive to drink there, $12 for a 23Oz Stella ! The food is also very nice and bar staff friendly. Second time i checked in, less welcoming from the check in staff and no upgrade this time. My only negative comment is that the WIFI connection does not extend in to the bar area or work in my room on floor 10, it did work on my first room on floor 9 though....
However, early next morning my flight to the UK was cancelled and when i went to the front desk the guy was extremely helpful, allowed me a late check out until 4pm, which was perfect, even gave me a couple of breakfast vouchers so i could enjoy a leisurely breakfast to while away my unexpected 12hr delay. A very nice gesture indeed.
A good, if unexciting hotel, but i have no complaints whatsoever, very comfortable, good customer service, good food, which is all you need for a stop over.
- Official Description (provided by the hotel):
- Hilton Chicago O’Hare Airport offers unparalleled convenience to savvy travelers in a quiet, no fly-zone. We are within walking distance to all domestic terminals via underground walkways and the Blue-line train to downtown Chicago. After your flight, swim some laps in the indoor swimming pool. Dine on the finest steaks, seafood and drinks, catch the game at our friendly sports bar or grab something quick at Caffé Mercato. ... more less
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- Also Known As:
- Hilton Chicago o`Hare Airport Hotel Chicago
- Hilton Hotel Chicago
- Hilton Chicago Ohare Airport Hotel
- Chicago Hilton