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Hilton Chicago O'Hare Airport
Ranked #113 of 187 Hotels in Chicago
East Coast, USA
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Day Rate”
4 of 5 bubbles Reviewed July 21, 2011

After missing a flight without another available for over 12 hours, I walked over to the Hilton - not expecting much, just a place to store my bag and a clean bathroom. None of the other airport hotels can beat the Hilton for convenience of location! The very efficient clerk offered me a day rate of $109, which was just fine. This was especially refreshing after dealing with the worst United Airlines had to offer. The room was immaculate, modern, and surprisingly upscale - granite bathroom counter and larger sized Peter Roth Thomas products. The huge window looked out over the runway, but the soundproofing was so good that I could not hear the planes taking off or landing. The hotel arranged for a lovely town car with a very kind driver, so I was able to enjoy the city and make the best of the delay. I will most definitely use this Hilton again if the situation arises.

  • Stayed July 2011, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Ravellodreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, July 22, 2011
Thank you for your great post about our hotel on Trip Advisor. We are glad that we were able to turn a negative situation into a positive one for you and your family and that you were happy with your room and amenities and the services provided to assist you in seeing our beautiful city.

Good luck in your future travels. It will be our pleasure to welcome you back to the Hilton Chicago O'Hare Airport.

Sincerely,

Anna Falco
Executive Assistant to the General Manager
Hilton Chicago O'Hare Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,148 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (470)
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Seattle
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed July 14, 2011

Stayed here for a business meeting - it is a typical Hilton property and just what you would expect. They cheaped out on the free water - very small bottles - but the gym is excellent.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KMB33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 14, 2011

Stayed 3 days, the hotel was clean, staff was friendly and we had no problem with noise from airplanes.

The best part, CTA train about 20 steps off the elevator on the lower level. From there you can get anywhere in the city without the hassle of driving or parking. Trip to downtown is about 30 mins. Another plus, the rental car stops are right outside the back door, so picking up/dropping off a car can be done in about 15-20 mins.

Only cons, no microwave or refrigerator in my room (two queens), so if they have rooms with them I would request it. And the restaurants downstairs are outrageously priced and any other options are a few train stops away, so plan ahead. No provided continental breakfast.

Unless a nice hotel downtown suddenly drops it prices, this will be my preferred place to stay in Chicagoland.

Room Tip: Don't park onsite, it's very expensive... If you have a car, park a remote lot in rosemont...
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank quota10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, July 19, 2011
Thank you for your post about our hotel on Trip Advisor. It is encouraging to know that you were able to take advantage of the conveniences our location offers, and found our accommodations and services to your satisfaction. Please note that mini refrigerators are available upon request for a nominal charge.

It was a pleasure to have you as our guests and we look forward to welcoming you back in the future.

Sincerely,

Anna Falco
Executive Assistant to the General Manager
Hilton Chicago O'Hare Airport
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Grand Cayman
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 11, 2011

Very easy for 1 night layover with 2 small children and 1 small dog. Great service, very friendly and helpful staff.

Room Tip: Family of 4 plus small dog
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MNGal77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, July 12, 2011
Thank you for the comments you posted on Trip Advisor about our hotel. We are glad that you and your family enjoyed your stay and found our hotel convenient for your needs and our staff to be helpful and friendly.That's what hospitality is all about. It was a pleasure to serve you here. Please visit us again in the future.

Sincerely,

Anna Falco
Executive Assistant to the General Manager
Hilton Chicago O'Hare Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 6, 2011

Me and a friend managed to get a twin room here for just €68, and it was worth every penny! The hotel is ideally located in the airport, so its easy to get the underground from there into the city. Room was very clean and beds are very comfortable. Sound proof windows worked very well! Will definitely stay again.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank hooper88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, July 8, 2011
Thank you for posting your comments on your experience at our hotel on Trip Advisor. We're glad that you found our hotel convenient for your needs, and that your accommodations were satisfactory. It was a pleasure to have you stay with us and we look forward to welcoming you back in the future.

Sincerely,

Anna Falco
Executive Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lutz, Florida
Level Contributor
85 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed July 5, 2011

This was our second time staying at this hotel. I am from Chicago and have stayed at a wide-range of hotels in the area from the suburbs to downtown. In my opinion, waking up well-rested at the airport before a flight is a luxury no other property in Chicago can offer.

Access could not be easier from both the terminal and the city. The hotel is connected to the terminal by underground walkway, literally a 3 minute walk from terminal 2. The same underground walkway also houses the Blue Line train to the city (30 minutes to downtown). Trains to the city cost $2.25 each way per person and leave every 15 minutes. Why would you want to drive in horrible traffic and have to park downtown? We were in town for the Taste of Chicago and to meet friends for dinner. Chicago is such a great walking city.

The facilities at the hotel appear recently renovated as do the rooms. We had a wonderful (though a little expensive) Sunday brunch at the restaurant. Their homemade muffins are to die for! Our tenth floor room had a fantastic view of the terminal and 2 runways. Being plane enthusiasts, we loved this. The bedding and towels were plush and the walls were well sound-proofed. The staff was friendly, especially at the restaurant.

We left the Hilton feeling very rested to face our long double connection flights home. We will definitely stay there again when visiting my home town.

Room Tip: Ask for a higher floor if you prefer plane spotting over water pressure.
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, July 8, 2011
Thank you so much for all the great comments you posted about our hotel on Trip Advisor. We are thrilled that you had an enjoyable time and were happy with your accommodations, the service, and convenience of our hotel for your activities. It was a pleasure to have you stay with us and we look forward to welcoming you back in the future.

Sincerely,

Anna Falco
Executive Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 29, 2011

We won a bid on priceline for 2 rooms, so the price per night was reasonable. However, the tradeoff was we visited Chicago to hang out downtown & at the Taste Festival, so we had to ride the "L" downtown (approx 45 each way), which is no fault of hotel. What’s Good at the Hilton: The staff were extremely friendly (offer bottle water at check in and later cold beverages & cookies offered in the lobby); We all agreed the rooms were clean and beds/pillows were very comfortable. The bad: $45 per night parking charge, only 1 restuarant , maid service knocking on the door early (8am) each morning, and a lousy view. I think it's a good stay for airport travelers.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Garlandgirl35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review, June 30, 2011
Thank you for posting your comments about our hotel on Trip Advisor. We're glad that overall, you were happy with the service and accommodations. We actually have several food & beverage outlets which include Andiamo, the Sports Edition and Caffe Mercato. We also have the Gaslight Club restaurant which is a leased tenant in the hotel.

We hope to have the pleasure of welcoming you back in the future.

Sincerely,

Anna Falco
Executive Assistant to the General Manager
Hilton Chicago O'Hare Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Chicago O'Hare Airport

Property: Hilton Chicago O'Hare Airport
Address: O' Hare International Airport, Chicago, IL 60666
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#65 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
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Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton

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