We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tasty Treats”
Review of Frango Cafe

Frango Cafe
Ranked #3,995 of 9,716 Restaurants in Chicago
Price range: $4 - $18
Neighborhood: Downtown / The Loop
Restaurant details
Neighborhood: Downtown / The Loop
Reviewed April 24, 2013

They have tasty sandwiches with unusual pairings. When you finish lunch, try one of their delicious desserts such as ice cream or cheesecake. YUMMY!

Thank travelgirl1739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (11)
There are newer reviews for Frango Cafe
See the most recent reviews
Traveler rating
Traveler type
Time of year

7 - 11 of 11 reviews

Reviewed February 21, 2012

We visited Macy's while on our trip to Chicago over Thanksgiving weekend. The plan was to try to eat in the Walnut Room but the wait was hours long. We literally stumble upon the cafe which is right next door and SO glad we did.

They have a small menu with soups/salads/sandwiches. I had a cup of soup and a chicken salad croissant which was delicous - perfect portion and just hit the spot. My daughter had a three cheese grilled cheese which was also delicious. My mother had a turkey sandwich on grilled cinnamon bread with swiss cheese, bacon and a cranberry mayonaise. It was out of this world!

Frankly, after reviewing the menu at both restaurants - I would again choose the Frango Cafe. We took pictures of the gorgeous Walnut room but for lunch - this was absolutely ideal!

1  Thank trbyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2011

After trawling through the crowds on Thanksgiving weekend, we were looking for a convenient place for a sandwich and a coffee. The Frango Cafe on the 7th floor of Macy's on State seemed crowded, which generally means it's worth waiting for. It's just outside the Walnut Room, so the Christmas atmosphere was high.

We were offered a table fairly quickly, but it was at least 10 minutes before our server even acknowledged our presence, and another 5 before she took our order. One of us ordered the grilled cheese, which came out stone cold. When we sent it back, our server did not apologise or even look sympathetic. She just took the plate and threw it back in the kitchen (our table had a direct view into the kitchen) and came out a few minutes later with a fresh sandwich, complete with melting cheese this time.

I had the half sandwich and soup, and it was average, at best. The half sandwich was two pieces of bread without butter or spread of any kind and a very small scoop of filling. It was enough food, but it just wasn't presented well. The (vegetable) soup was hot, but fairly tasteless.

Our drinks were never replenished. I suspect our server had been given too many tables to handle, and she was struggling.

With so many other good restaurants around to compete, I expected better, but I think Macy's has decided that they have a captive audience, so they don't have to try as hard with this place. It's times like these that I really miss Marshall Fields . . .

    • Value
    • Atmosphere
    • Service
    • Food
Thank wygfo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Brandon, Florida
Reviewed January 2, 2009

I had a 1/2 sandwich and soup with a slice of ice cream pie. The food was good. $8.95 for the special which is OK in the Loop. The service was extremely slow. The cafe is on the 7th floor of Macy's. A nice place to sit for lunch. I hope the service is not typically so poor.

Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Reviewed December 24, 2015 via mobile
Google Translation

Thank PabloRR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Frango Cafe? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing