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Roscoe Village Guesthouse
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Reviews (134)
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All reviewsnice neighborhoodbedroom unitlincoln parksecond city comedy clubwell stocked kitchenthe penthousethe beds were super comfortableplan on stayingbrown linenorth sidewhole foodswalking distancehome away from homethird floora great place to stayfew blocksperfect location
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Reviewed June 21, 2010

Just got back from our stay (5/27-6/2/10). We went with a group of friends (6 of us in total). Overall we were very happy with our stay and would definitely stay here again. I originally rated 4 stars instead of 5 mainly because of the owners not being available via phone as much as we feel they should've been (details below). I've since changed my rating to 5 after receiving a very concerned phone call from one of the owners and assurance that they would correct this problem. As a fellow business owner I was able to suggest a solution that would easily solve the problem. The owner I spoke with was very appreciative and receptive and vowed to correct the problem and insure we were taken care of if we stayed there again.

The good:
==
Very clean

Very safe/friendly neighborhood with cool local places to keep you busy (restaurants, bars, boutique stores, etc.). We always felt very safe walking around, even late at night!

Close to public transit (CTA buses and trains). Bus stop is only a few blocks away. Buses take you to the trains so you don't have to walk all the way there.

Close to airports and downtown so cab rates aren't too expensive if you go that route

Very comfortable bedding

Gorgeous back patio for relaxing, BBQing, etc.

Very nicely decorated

Very friendly owners who live in the same building

Luxurious shower with multiple heads

Luxurious tub with jets


.. Things that could be better (nothing bad, though):
==
TV in living room can only be changed by walking to the kitchen and pointing the remote towards a small closet.

No TVs in any of the bedrooms.

TV in the bathroom can only be changed by pulling the cable box out of the wall behind the mirror.

It takes about 40-60 mins to get to various destinations downtown via public transit when you take into consideration the walking involved to get to the CTA and to your destination when you get off public transit.

Owners were always slow in returning calls. Two of us called early the date of our arrival with some questions and never heard back. We called again the following day regarding a different matter and waited a few hours to hear back. Thankfully we weren't calling with a problem getting into the unit.

Only one set of keys was provided. The units do have entry via key-code but if the main door to the building is locked this doesn't do you any good. You can enter the back of the unit with just your key code if you leave the deadbolt on the back door unlocked.

  • Stayed: May 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ShawnCBerg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2010

The Roscoe Village Guesthouse managment team is, simply put, wonderful to work with. Good customer service is hard to find these days, especially with regard to the travel/lodging industry. GREAT customer service is even harder to find, unless you've worked with the folks from the Roscoe Village managment team - they were fantastic. The managment staff exemplified amazing customer service throughout our entire reservation process. They were professional, courteous, responsive and patient. I would highly recommend this company to anyone who is visiting the Chicago area!

  • Stayed: April 2010
    • Service
Thank ls1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2010

We found the Guesthouse to be far more comfortable than a high rise traditional hotel. Six of us, including two small children, were able to enjoy space to ourselves. Having two beautifully appointed full bathrooms certainly added to everyone's comfort. It was nice to have a full kitchen. The general atmosphere is of a freshly updated city apartment in a really cool neighborhood. The only thing that could make it better is a location closer to a train stop. Since the weather was good for most of our visit, we enjoyed the six or so block walk to the nearest station.

  • Stayed: March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NORRINELouisiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2010

We needed a last minute place to stay with a group of eight and luckily found this delightful 2 family in Roscoe Village. It is newly done, has a great kitchen and plenty of room for all of us. We were able to walk to dinner and shopping. Downtown is a short cab ride away. The place itself was clean and comfortable. Ample free street park was a huge plus. The owner was easy to work with, answering calls and emails promptly.

Stayed: February 2010, traveled with friends
Thank donelanmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2010

We had our extended family traveling to see some Cubs games and to enjoy the sites of Shicago. My Dad who is 85 and brothers and sisters were able to get around Chicago by using the bus service that we caught a block away from the rental and took us to train station that got us everywhere we wanted to go. The location is perfect to walk to Wrighley Field about a mile away with alot to see on the way there. We rented all three apartments and used the back yard that joins them for visiting and BQ'S. Our Landlords were more than great with us and had a wonderful week together.

  • Stayed: June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank KayCalienteNevada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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