Compared to the surrounding high class hotels Cass hotel is kind of shabby but still the rooms are clean without any indulgence. Make sure you get a room where the windows can be opened, my room was smoky when I arrived, after one and a half days one could stay in it without getting a headache. There's a breakfast café in the lobby but I didn't eat there but the first morning when I was supposed to get a free welcome breakfast (if that's part of your travel offer, too, get a coupon at the reception desk). The location is fantastic, two short blocks to Magnificent Mile, short distances to Navy pier and Chicago river, subway Grand station not too far. If you're outdoors most of the day - why not!?
- Room Service