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“everything you need for a great stay in chicago”

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Holiday Inn Express Hotel Cass
Ranked #114 of 191 Hotels in Chicago
Reviewed July 21, 2013

we came to chicago for the pearl jam show...the location of the hotel was convienent for anything you want to do in chicago. very close to the red line. loved the feel of the hotel...even the music in the elevators was cool. rooms are cozy by newer hotel standards but plenty big enough for us. staff could not have been better! i will stay here again on my next visit to chicago! mike hart greenville sc

  • Stayed: July 2013
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1  Thank vedderman13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded July 29, 2013

Thanks for your review vedderman13 (love your username too)! We're glad you enjoyed your stay with us and also got the chance to check out Pearl Jam at Wrigley. What a show! We look forward to seeing you again. Have a great day.

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537 - 543 of 1,084 reviews

Reviewed July 21, 2013

I was a little surprised at how small our room was, but it was clean and comfortable. Good climate control kept us cool, despite a wicked heat wave. I was pleasantly surprised by the complimentary breakfast, as I have had much more basic offerings at other hotels. You're not going to find breakfast included with the price of your stay at many other hotels in that same area.

The cost of parking stung a bit, but $49 a day for valet parking with in and out is better than what I saw offered by other hotels in the area.

All of the staff members were very courteous and helpful, and also quite cheerful despite the extreme heat.

I would definitely choose this hotel again.

  • Stayed: July 2013, traveled as a couple
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1  Thank KRIS D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded July 29, 2013

Hello KRISTI H, thank you so much for your review. We're thrilled you had a nice stay with us and enjoyed our hot, fresh complimentary breakfast. We work hard to ensure our guests have the best experience possible and we believe part of that starts with a delicious complimentary breakfast spread. Thanks again and we look forward to seeing you again soon!

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Reviewed July 15, 2013

We looked for a hotel that was affordable for Chicago. This was but the rooms are quite small and then parking is a issue. Remember that when booking a hotel you have to take into consideration parking, if you are driving, of about $40-$50 extra a night. The rooms were very clean and the air-condition worked wonderfully. Close to everything so we didn't have to take the care out the two days we were there. Would book this hotel again.

  • Stayed: July 2013, traveled with friends
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1  Thank JillMarch2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded July 29, 2013

Thank you for your review JillMarch2012! We're so glad you enjoyed your stay with us and we look forward to seeing you again soon. Thanks and have a great day.

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Reviewed July 13, 2013

The room was small, which I had read in other reviews, but not too bad. The toiletries, kleenex and toilet paper were sporadically refreshed. The breakfast was ok, but nothing great. The room was clean. It was hard to regulate the temperature. Elevators were slow. A TV came on loudly every morning at 5:30. Location was fine, close to restaurants, Navy Pier - a Trader Joe's across the street.. A short walk to the Red Line. Coffee and tea were available all day. The staff was friendly.

  • Stayed: July 2013, traveled with family
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Thank cds02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded July 15, 2013

Thank you for your review cds02. We appreciate it and hope you have a nice day! Thanks again.

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Reviewed July 12, 2013 via mobile

This hotel is a great find if you want to be close to the Magnificent Mile. The staff were very friendly and extremely helpful. Yes, the rooms are on the small side - for the price and the location you could do far worse!

  • Stayed: July 2013
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1  Thank Hamish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded July 15, 2013

Thanks for your review Hamish P! We're glad you enjoyed our location and helpful staff. We hope to see you again soon!

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Reviewed July 10, 2013 via mobile

Stayed for a few nights in early July..met by friendly & efficient staff..room on the 12th floor was small but it was perfect for dumping ur luggage & heading out sight seeing..the elevators are a tad slow so bare that in mind when trying to catch an ordered taxi!!..the only thing I disliked was the breakfast, needs a personal touch plus real cutlery & plates!!..styrofoam plates etc &.ppl just sitting on their own..no one communicating/being friendly..I know that the area is tight for space but few small things might improve overall rating..loved the staff, v clean hotel & good location..what more could you ask for??? :-)

  • Stayed: July 2013
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Thank A1observer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded July 15, 2013

Thank you for your review A1observer. We're pleased to offer our guests a complimentary hot breakfast each morning; thanks again and we hope to see you again soon!

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Reviewed July 10, 2013

OK I understand that everyone says the rooms are small and I agree SMALL. The room is great fro sleeping and I had a great view of the Trump Tower. The breakfast was hot, tasty and very fresh. The staff was nice and checked us in very swiftly and professionally. I enjoyed the 16th floor very much and I found it to be very Historical and very updated. Starbucks across the street and Trader Joe's so close to get a snack. Great for a week end in River North and the Magnificent Mile, so Yes the rooms are small but the experience is GREAT.

Room Tip: 16th Floor has a great VIEW.
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  • Stayed: June 2013, traveled with friends
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1  Thank 1724Wabash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded July 15, 2013

Thank you for your review 1724Wabash! We're thrilled you had a great experience staying with us and we hope to see you again soon. Thanks again!

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Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #114 of 191 Hotels in Chicago
Price Range: $75 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Cass 2.5*
Number of rooms: 174
Official Description (provided by the hotel):
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago

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