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“Great location!” 3 of 5 bubbles
Review of BEST WESTERN River North Hotel

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BEST WESTERN River North Hotel
Ranked #100 of 187 Hotels in Chicago
Toronto, Canada
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great location!”
3 of 5 bubbles Reviewed January 27, 2009

My boyfriend and I wanted to get away over the holidays and Chicago has always been a city we wanted to visit. We made it a road trip and it took us a little over 8 hours to drive there from Toronto! We stayed at the Best Western River North Hotel from Dec 29 - Jan 2. It is definetly a great location to all the major sight-seeing locations and it was very close to good restaurants and public transit.

Our room was fine although if I ever go again, I will request not to be along the busy Ohio street and not next to the elevator. NYE, you expect noice and happy celebrations but our floor was full of door slamming and very loud arguing from 1am - 5am. We called down to reception because we were a little frustrated and frightened as it wasn't happy noise. They said security would come up but nothing was done. When I went to complain the next day, the manager was nice enough, but didn't go out of his way to ensure we were happy customers. He gave us 20% off our room rate for that night only which didn't amount to much as we paid double that night because it was NYE.

But all in all, it was a nice stay and you can't beat free & covered parking as most hotels charge a hefty fee to park each day/night. My boyfriend found the gym to be efficient but the treadmill was not. We didn't swim but the indoor pool looked very nice and is probably even better in the summer as there is a huge patio off of it. Also, there is free use of the internet in the lobby that we found handy to look up directions, sights, etc. And there is free coffee, tea, hot chocolate, granola bars you can get in the morning hours.

The staff was great. Very helpful and informative for new comers to the city.

We didn't try the attached restaurant but we did have a few cocktails there before heading out for dinner. There is a great (very small) restaurant across the street that serves a delicious, fast breakfast. Other than that, we went to the original Morton's Steakhouse for dinner on NYE - pricey but delicious! And some brunch places that are a must are...Orange in Printers Row and Bongo Room in Wicker Park. Also, try WOW BAO - I believe there are 3 locations in the city. Amazing vietnamise buns and homemade gingerale! And deep dish pizza at Gino's East was super!

  • Liked — Location!
  • Stayed December 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Reese6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,076 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Michigan
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 18, 2009

We selected the Best Western River North in Chicago due to the location to a nursing home we went to see family at.
We also were glad that they did not charge extra to park. From the time we pulled into the valet structure to leaving we had a good experience. My husband had knee surgery in Nov. so he requested a room close to the elevator. The staff was very friendly and accomadating. Paul and Wallace were wonderful. The room was clean and very large. The bathroom was a bit small as some other reviews but not a problem. We had high speed internet a nice size tv, the pool was nice and warm also.
The decor of the room is modern , the bed had a wonderful
comforter and the mattress was very comfortable. In location we picked it due to our stay but noticed some of the theatres were only a few blocks away.Walgreens, Hard Rock cafe, Mcdonalds and Blue Chicago were right across the street and also a BP gas station right there. They were running a special that included breakfast for they have a full service restaurant right inside the hotel. When we travel to Chicago again we will
pick it and also recommend this hotel to anyone going

  • Liked — Location, Cleanliness
  • Disliked — decor of room a bit modern but fine since it was clean
  • Stayed January 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank aaronnoah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed December 5, 2008

At $293 a night this is one of the worst hotels I have experienced. I booked a non-smoking, quiet room in July, but upon arrival in November was sent to a smoking room. When I complained, I was given a room overlooking a busy city street. My third move got me into the room I had requested. Unfortunately, access to the room was from a blockhouse in the parking garage, not from the main lobby.

Things were no better as the week wore on: elevators were extremely slow, no thermastat in room so a forced hot air system either broiled you to death or forced you to turn it off and freeze to death, sheets were as scratchy as sandpaper, and drains were sluggish. While security in the hotel was good, our cab was once smacked by a beer bottle as we drove south to the McCormack Convention Center. This certainly wan't the hotel's fault, but it certainly contributed to our overall dissatisfaction.

This hotel should be downgraded to a Motel 6 grade facility and re-priced accordingly.

  • Liked — Closeness to Convention Center
  • Disliked — See comments in my Trip Adviser Review of 12/5/08
  • Stayed November 2008, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank CounrtyInnLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 bubbles Reviewed November 29, 2008

Let me say to start off the location is excellent right in the heart of all the action. Right next door to a great blues bar
The hotel itself was terrible
We had booked a queen room advised on our arrival that wasnt available so we got two doubles
hotel is quite old and rundown
Stayed 3 nights left with multiple bed bug bites a sore back from the crappy mattress but some good memories of chicago great restraunts nearby
I would look for a better hotel and pay a bit more next trip

Stayed July 2006
Helpful?
1 Thank paperguyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing MI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 27, 2008

I loved my stay at the Hotel this week. The staff was very friendly. The location was great and the room was very clean and the space was more than adequate. The free parking was great and it was wonderful having access to my car. Our room came with free hot breakfest, which was good. I visit Chicago often and have stayed at many Hotels and I see no reason to stay at other hotels again.

Bruce Howard
Lansing MI

  • Liked — Staff was friendly. Room was Clean. Location was great.
  • Disliked — Everything was great
  • Stayed November 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bruce04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mississauga ontario
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 10, 2008

Hotel is located downtown, great location, close to subway, shopping and restaurants. Staff was very helpful and friendly. Rooms were clean and the beds were very comfortable. Additional tip ** Don't get sucked into going to The Baton restaurant female impersonator show, just a money grab and very disappointing **

  • Liked — nice big bed with lots of pillows
  • Disliked — no hand soap in the bathroom
  • Stayed November 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank lola3331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 1, 2008

We stayed 3 nights at the Best Western and it was excellent. The concierge was great- she got us tickets to the Cubs game and helped us out with some other ideas too. The hotel is centrally located and there is no need for a car (which we had and paid $27/day to store since we didn't use it). The rooms were clean and the staff was friendly. We would definitely stay here again.

  • Liked — Location
  • Disliked — Paying for Parking
  • Stayed August 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank LB013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN River North Hotel

Property: BEST WESTERN River North Hotel
Address: 125 W Ohio St, Chicago, IL 60654-4410
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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