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“Windy City”

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Best Western River North Hotel
Ranked #91 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed September 9, 2013

Happy to report our trip to the Windy City was a wonderful experience, especially our stay at the Best Western River North. The location was excellent, close to everything, clubs, restaurants, attractions and shopping. The staff was friendly and helpful. We also had a pizza at the restaurant in the hotel, which was pretty good.

  • Stayed: May 2013, traveled with friends
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Thank Tumbleweed854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,453 - 1,459 of 2,388 reviews

Reviewed September 9, 2013

Great location, Great Place. We are coming back to this beautiful city. You can walk anywhere from this hotel and Free parking is a great thing in this city. Clean room and great food. Nice indoor pool.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank noemidpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

Hotel is clean and comfortable. It is situated in a great location across from the Rainforest Cafe and the Hard Rock and is within walking distance from public transportation which will take you anywhere in the city of Chicago. The big surprise though was the friendly and dedicated staff who was incredible with making sure all our needs were met. Kudos to them! I give this hotel 5 stars hands down!

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank Grace R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded September 11, 2013

Thank you for writing a review, and thank you for your especially kind words concerning our staff and service. That's exactly the standard we strive for and we're glad that our efforts helped with your stay. We'll see you next time in Chicago!

Samuel
Marketing Mgr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

The Best Western River North is not only a great location but the staff is amazing. They all made us feel at home and were very helpful with tips about places to go in Chicago. It’s a great value for the money!

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank Keven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Hotel is located in downtown Chicago, walking distance to main attractions. Staff at hotel is very friendly and helpful. They go the extra mile to make sure your stay is pleasant. I loved the suite, the bed, pillows, everything.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Best Western
Thank Oscar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded September 11, 2013

Thank you for writing a review of us. We are so glad that you enjoyed your stay and that our staff could help make your time in Chicago that much more enjoyable. We look forward to seeing you again.

Samuel
Marketing Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Good location for Chicago trolley/double decker bus, walking distance to McD's, Hard Rock Cafe, Rain Forest Cafe, Portillos and more. Free parking, decent place to stay. The staff were excellent. Nice lobby area with good coffee and bookshelf with reading material to borrow.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
Thank Wendy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

We stayed at this hotel for 2 nights the last weekend in August. Our main reason for choosing this hotel was the free parking as we needed to be able to use our car(s) "in and out" during the days (moving our son into his apt.) and for this reason alone the hotel was A+++ in our book ! The night parking lot attendant (Essa ?) was a really, really nice guy and we appreciated his help w/our car situation during the weekend. Stephanie at the front desk was great upon check in; we needed to change from a king room to a double bed room (for the 1st night) and it was no problem; in addition we asked to park a 2nd car and we were able to do that also (for a small fee but more than worth it !) Now the rooms ... well ... the hotel is a bit "dated" - rooms are clean (can't say that about the hallways, though) and bathroom(s) were mini but, again, the hotel is on the older side. I must agree with other travelers who stated that you could hear distinct noise from the hallways and, honestly, one night the crowd outside on the sidewalk (at 2am no less and continuing on for over an hour) woke both my husband and I out of a deep sleep and it was quite annoying. In addition the air conditioner was very, very noisy and blew directly on the head of the bed so we had to cover 90% of it with a towel weighted down with our shoes ! But ... if you want a centrally located hotel w/parking included then staying at this Best Western would be the way to go.

Room Tip: Stay on the highest floor possible to avoid street noise and those facing south or east are also qui...
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  • Stayed: August 2013, traveled with family
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Thank StanFam5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded September 6, 2013

Thank you for your review. We're so happy that you appreciated the free parking and that you had positive experiences with our staff and with our services. We're sorry that the street noise and the ac unit were problematic for you, and we understand that that could be frustrating. We do have a maintenance dept. for in house fixes. We hope that you will stay with us again, and we can have the opportunity to make you even more comfortable the next time around.

Samuel
Marketing Mgr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Chicago
#54 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range: $86 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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