I researched for several weeks before booking this hotel back in January for the past 4 days stay. I will list the pros and cons.
*Michelle at the front desk and Wallace. These 2 individuals are what makes their customer service fantastic.
*Free parking and Location
*Large pool with great views
NOISE. Not outside noise. We brought a box fan with us so it wasn't traffic noise outside. It was inside. Our first night we were in 417. It sounded like the people above us were playing basketball all night, I did call front desk and they said they would call them, it got quiet for awhile but started back up again. I did not sleep. Also everytime someone went in or out of a room you hear the doors slam. We asked to be moved to the top floor of that building, which was the 5th. They moved us and moved our luggage up as well, which was nice. While we were doing this, another family asked to do the same thing. We moved to 523 and obviously there was nobody above us but doors opening and closing all night was still a problem. I managed to get a few hours sleep until 6:23 AM, when the garbage trucks come and park just outside the window. BOOM. BOOM. BOOM. Our last night I slept with a pillow over my head, which also helped. Our son had been sick and was still sleeping when, at 8:15am, 2 housekeeping ladies were talking and laughing LOUDLY just outside our room and woke him up. This is not a quiet hotel inside, if you are looking to get a good nights sleep I would strongly suggest staying somewhere else.
*The layout of this hotel is crazy. I got lost 3 times. By the third day I had it figured out but every single person I encountered on the elevator said the exact same thing.
*No hot tub. I knew this when I booked, but it would be such a huge bonus.
Bottom line, if you are a heavy sleeper or don't mind not getting a good nights sleep, this is a great deal.
- Official Description (provided by the hotel):
- Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more less
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- Also Known As:
- Best Western Chicago
- Chicago Best Western