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“Great Location”

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Best Western River North Hotel
Ranked #99 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed January 25, 2013

If you want a downtown location, this is tough to beat. They have FREE PARKING right on site. No valet, you can park yourself and pick a good spot. Yes, that is amazing in this area. Parking at other hotels can easily be $40.00/night. The room was small, but clean and the bed was very comfortable. Good flat screen TV too. There were a couple of negatives. The shower was just barely warm. Not acceptable for a nice relaxing hot shower. The bathroom vanity faucet leaked all over the countertop and needed repairs. The staff was quick to act and said it would be repaired immediately. We did check out then so do not know if they followed through. They bought us a full breakfast in return for our inconvenience. Very courteous and friendly staff. The underground parking was much appreciated because it snowed that evening. Location is great. Carson's Ribs is only one block away. McDonald's & Rainforest Cafe right across the street. Many bars and restaurants within a couple of blocks. A bus to Navy Pier is only two short blocks away. Will sure go back to this one and highly recommend it. It is close to everything you could want and is reasonably priced for this area.

  • Stayed: January 2013, traveled as a couple
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Thank MiataCruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded January 28, 2013

Thank you for leaving a review with us here on TripAdvisor. We appreciate your time. We're very pleased to see that you enjoyed your stay and that the issue you did encounter was rectified swiftly and to your satisfaction. That is very important to us! Thank you for the tips about our location and services as well. We hope to see you the next time you're in Chicago.

Sam
Assoc. Marketing Mgr.

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1,567 - 1,573 of 2,243 reviews

A Best Western traveler
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Reviewed January 25, 2013

  • Stayed: January 2013, traveled solo
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Review collected in partnership with Best Western
Thank A Best Western traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 23, 2013

We stayed at the Best Western over the Christmas Holiday. It has a nice downtown location with many food options near the hotel (McDonals, Weber Grill, Rain Forest Cafe, and many more), and is only a few block walk to the famed Michigan Ave. It is also probably one of the only hotel in the downtown area that actually offers free parking which is a major savings. However, Best Western advertises free breakfast at their properties, and this property does not participate.

During our stay they were doing some construction to the hotel, and all the walls in the halls were being painted along with the elevators so you had to be very careful not to get paint on your clothing. The rooms in the hotel are very dated, and not in the best shape. The bathroom was also very small and had a weird black and white pattern with a poorly functioning shower.

Overall the hotel served its purpose by providing discounted lodging and free parking, but I will not stay here again. There are so many other nicer hotel options in the city.

  • Stayed: December 2012, traveled with family
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Thank volk04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded January 28, 2013

Thank you for taking the time to review us on TripAdvisor. We are sincerely sorry to hear you will not be returning. The construction taking place during your stay is temporary and isn't typical and we do apologize for the inconvenience. You're right in that we're the only downtown Chicago hotel with Free Parking. If you should choose to come back to Chicago, we would love to welcome you back with our great service, amenities, and value. We're confident we can improve upon your previous experience with us.

Sam
Assoc. Marketing Mgr.

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Reviewed January 19, 2013

Good value for money paid. Parking is complimentary which is a very good value in dt Chicago. Bathroom is a bit tiny, however they do offer complimentary in room safes. Hotel is on a busy street and loud traffic at night if you are facing McDonalds (lots of sirens over the weekend). I'm a heavy sleeper so it didn't bother me, however if you are a light sleeper you may want to request a room that isn't facing Ohio Street.

  • Stayed: January 2013, traveled as a couple
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1  Thank steph9133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded January 22, 2013

Thank you for submitting a review on TripAdvisor. We appreciate your contribution to the travel community and to helping us provide an even better stay for future guests.
We're glad to see you enjoyed your stay and the Free Parking we have for guests. We try to give a great value to everyone coming through our doors. And being a downtown Chicago hotel, there is some traffic but we're glad to see it did not interfere with your stay. Thanks again and we hope to see you next time around.

Sam
Assoc. Marketing Mgr.

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Reviewed January 18, 2013

I chose this hotel because of the free parking and prayed it was nearby Chicago attractions. Well, it ended up being a great choice. The hotel is only a few blocks away from Michigan Avenue. Many great restaurants are right around the block. One down point was the fitness room. It was very limited and small. Overall, great price and near many local attractions.

  • Stayed: December 2012
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1  Thank Nmschons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2013

I've stayed here on business at least 10 times and because of it once on family trip. 15 minute walk to Navy Pier, 10 mins to Michigan Ave. Free Parking even for large vehicles! Great restaurants all around. And for those of you with a boring palette, directly across from a two story Mega McDonalds.

Room Tip: Fourth Floor is where crossover is between the two buildings for Pool.
  • Stayed: August 2012, traveled on business
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2  Thank Jabrjaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded January 22, 2013

Thank you for submitting a review of us on TripAdvisor. We know guest reviews are an important way for future guests to find the right hotel for them and we appreciate you making this easier.
Thank you very much for the continued loyalty! We're so happy that you found our location and amenities convenient over the years. You also offer a good tip - the 4th floor is where the two buildings connect. We hope to see you again the next time you're in Chicago.

Sam
Assoc. Marketing Mgr.

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Reviewed January 11, 2013

Stayed here for a show at Lyric Opera. Free Parking which is a super plus in downtown Chicago. Lots of restaurants nearby in the River North neighborhood. Rooms are comfy, sit down restaurant on premises for breakfast and dinner, open late.

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank samfont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Chicago
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range: $99 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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