We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location, Great Staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Best Western River North Hotel
Ranked #100 of 190 Hotels in Chicago
Certificate of Excellence
Arnold, Missouri
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Location, Great Staff”
Reviewed October 30, 2012

We chose this hotel for the location, price, parking included, and because it had an indoor pool. We were not disappointed. The location was close to most things we came to see, and public transportation was close. There was a variety of restaurants in walking distance. We felt safe coming and going in the evening and early morning even with a child. We could hear normal traffic noise in our room at night, but not at a level to bother me, and I am a person who likes quiet! The room was not large, but was comfortable and clean. The staff was great. They were knowledgeable and patiently answered all of my questions, including those about tourist sites and city transportation. When I come back to Chicago, I will stay here again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kassie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,171 reviews from our community

Traveler rating
    803
    850
    319
    127
    72
See reviews for
821
575
75
304
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (305)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Michigian
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 30, 2012

I stayed for one night in Chicago during a busy weekend Oct. 27 (meaning, hotel prices were worse than usual)--this hotel must've had a cancellation because I got in within a week's notice for $209 plus tax. Getting there was easy. The location was good--I was there to see a play and I could walk to the theater (Goodman on Dearborn) as well as to Navy Pier and Michigan Avenue, which I liked--I hate cabs! I felt safe walking around (single woman). The room was okay--seemed clean--I liked the vanity area and the TV. Water pressure of shower was pretty weak. Gross view of a building but that's not a big deal. My room was within arms reach of the ice machine/vending machines--but I had brought ear plugs. Normally I would've asked for a room change, but I knew they were booked and I knew I could deal with it. . Staff was nice--gave me good directions. The cleaning staff was very nice (tip them, people). The pool was too cold for me to use. This is a no nonsense place that can tout a good location and free parking, which was cool (but I think next time I will just take the train because I really used a lot of gas from Michigan). I liked the coffee maker--no free breakfast, which I'm kind of used to from hotels like this. If you can get it for under $200, it's fine--no frills. But don't pay more than that.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaurieJ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level 5 Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 24, 2012

Not really worthy of the Plus designation. Small, dated room made to look smaller by too much furniture, Very small bathroom. But bed comfortable, and a great location for downtown Chicago. "Free" parking - the fee built into the price of the room. Easy to find from the main freeways. Many restaurants in the area. Can walk to many of the downtown attractions - Navy Pier, Art Institute of Chicago, etc.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Two2bThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, October 29, 2012
Thank you for submitting a review of our hotel on TripAdvisor. We really appreciate the feedback. We're sorry to hear that the accommodations weren't to your liking. We did do renovations in 2011 in all our guest rooms but we apologize that this did not meet your expectations. The parking is always Free here (1 vehicle per room) and we take a lot of pride in assuring that Free actually means Free. Our regular room rates are just for the rooms and, we believe, are comparable to any other similar hotel in downtown. We do appreciate your compliments on the location and accessibility, and we hope your comments will guide other travelers as they consider staying with us. Thanks again.

Sam
Assoc. Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankeny, Iowa
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 21, 2012 via mobile

In town for Nebraska game and hotel located just a few blocks from red line subway transportation and close to tons of restaurants and bars. Free parking, courteous staff. Parked car and never used it rest of weekend. Walked and used red line for everything.

Helpful?
1 Thank speedORcomfort
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Glendale, AZ
Level 5 Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 19, 2012

Most hotel rooms are very expensive in downtown Chicago. This one was $150.00 a night with free parking which is unheard of in downtown Chicago. The room was dated but clean and adequate. The elevators are another story. They are very slow. The #2 could take you 10 minutes to go 4-5 floors. You are right in the restaurant district and walking distance to Michigan Ave.

Room Tip: We had 528 the first time and 428 the second. You can hear road noise but it wasn't bad enough...
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RetiredFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana, United States
Level 6 Contributor
123 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 19, 2012

Booked this room as it's the only place besides the Howard johnson to book in chicago. It's in a decent location, service was friendly. The day we checked out, we asked if we could leave our car a while as we wanted to do a few things before we headed home and they said it was ok, this saved a lot of money in parking. Would definatly stay again and regret not staying on my last visit to chicago.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indianaseth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, October 22, 2012
Thank you for providing a review of your experience and sharing it on TripAdvisor with us and our future guests. These are really valuable and we appreciate getting honest feedback.
I'm glad to see you enjoyed your stay and appreciated the Free Parking and convenience of the savings and getting to explore Chicago the afternoon of your checkout. We know this can make a big difference to our guests' experiences and we're happy to offer these services. We hope you'll remember us the next time you're in Chicago! We'd love to see you again and to offer other tips in order to help you get an even more memorable stay in Chicago.

Sam
Assoc. Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 5 Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 19, 2012

I just got back from a business trip to Chicago. Because of a large convention in town, the only hotel I could find in the area I needed to be in (River North) was the Best Western Plus. Although I have nothing against Best Westerns, I usually stay at what are considered full-service hotels and I think of Best Westerns as roadside inns for families.

I was so pleasantly surprised with this property! There is a good Italian restaurant and bar just off the lobby that has killer Chicago style, deep dish pizza. There is a small but serviceable fitness room on the roof with an indoor pool. Although I didn't use it, the hotel offers free WiFi and FREE PARKING (unheard of in downtown Chicago.) My room was pleasant, rather large, and well equipped with extra pillows, blankets, coffee maker, hair dryer, etc.

If you are looking for exceptional value in Chicago, you need to look no further than the Best Western Plus River North Chicago Downtown!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dallas David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
Fairfield Inn & Suites Chicago Downtown/River North
Streeterville
Doubletree by Hilton Chicago Magnificent Mile
Streeterville
Millennium Knickerbocker Chicago
Show Prices
Show Prices
Show Prices
Magnificent Mile
Cambria Chicago Magnificent Mile
Show Prices
Show Prices
Show Prices

Been to Best Western River North Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western River North Hotel

Property: Best Western River North Hotel
Address: 125 W Ohio St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, TripOnline SA, HotelsforEveryone, Travelocity, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western River North Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing