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“Great service, great location, FREE PARKING”

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Best Western River North Hotel
Ranked #98 of 190 Hotels in Chicago
Certificate of Excellence
Fort Wayne, Indiana
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great service, great location, FREE PARKING”
Reviewed April 7, 2012

A friend and I stayed here for a short spring break trip. The hotel is located just six blocks west of Michigan Avenue and it was an easy walk to everything we wanted to see and do. We arrived at noon and were allowed to park even though our room was not ready. Plus, we parked all the way through 5:00 PM the next day - what a deal!

Our room was small but very, very clean and featured comfortable beds. We were on the 5th floor, facing Ohio St., but we heard very little noise from the busy street.

The front desk staff was friendly and helpful. I was recognized as a Best Western platinum member with a welcome gift AND I received 250 extra rewards points for being a Facebook fan!

I will stay here again!

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank buckeyesrule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,211 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (311)
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Evansville, Indiana
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 6, 2012

This was our first time to Chicago and we could not have been in a better location! The hotel is downtown and walking distance from many attractions. The free parking is great. We never drove our car after we parked it in the garage.
We stayed for 2 nights and on our last day we were allowed to stay parked in the garage after we checked out to give us a little more time for sightseeing.We also arrived a little early and were able to check in early. We had also been told that we could park in the garage if we arrived early even if our room wasn't ready as long as we checked in at the front desk. These things were all greatly appreciated and great customer service!
Our room was clean, nothing fancy, but it served the purpose. The staff were all friendly and helpful. We got tickets at the desk for the trolley and for Willis Tower(Sears).
We felt safe while staying here and had no problems with our vehicle.
Our complaints would be that the room was noisy and too bright at night from the city lights(need heavier drapes) and the elevator was small and slow. We did not voice our complaints to the staff so I don't know if the room could have been improved. Even with those complaints, we would stay here again !

Room Tip: I don't know if there are darker or quieter rooms but it wouldn't hurt to ask.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank StacyW61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesick, Michigan, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 5, 2012

My family, friends and I stayed here for 4 days,3 nights! Great place. We arrived early and our room was not ready but they let us park. They have FREE parking! We opted to take busses everywhere and the front desk was great about telling us what ones to take, how much and where to get on. Our room was always clean, fresh linens and the pool was great fun as well. It was busy so a few times there were no towles. I would recomend bringing some.Even after we checked out they let us continue to park untill 5. The location is PERFECT for walking to most attractions! Great value!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Guest Relations Manager at Best Western River North Hotel, responded to this review, April 6, 2012
We are happy you had a great stay and appreciated the value that our hotel offers. Thank you for sharing your feedback on TripAdvisor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lockport, Illinois
1 review
Reviewed April 4, 2012

My husband and I stayed overnight on 3/10/12. We were greeted at the front desk with amazing service from Michael Jackson. He was wonderful, kind, helpful and his sense of humor was just the best! We loved the room and the location of the hotel is perfect. We have stayed a few times and would stay again and again.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank April246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Guest Relations Manager at Best Western River North Hotel, responded to this review, April 6, 2012
One of our main goals is to provide a great value to our guests and we couldn't be happier with the title of your post! I will be sure to tell Michael all the great things you said! Thank you again for being a loyal guests and we can't wait to see you soon. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 3, 2012

My family and I stayed there March 30-April 2 and we had a great time. Our room was large enough for 4 adults and 2 children to stay in comfortably. The refrigerator in the room was a plus for us although a microwave would have been nice too but we did fine without one. The staff was excellent and helpful from check-in to check-out. Everyone always had a smile and warm greeting for us. We took advantage of purchasing tickets at the hotel for the Shedd Aquarium and the Museum of Science and Industry and saved $$ and didn't have long lines to wait in once we reached each destination. The free parking is awesome too :) The whole experience was great and I look forward to visiting again sometime!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 1, 2012

Huge room, free parking, outstanding customer service from the front desk, to the cleaning staff, to the parking attendants. It really is an unbelievable value....our room was huge and the parking, in downtown chicago, was free. We would definately stay here again.

Room Tip: Rooms on the lower floor are good as you can easily take the stairs. There sometimes was a long wai...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CAV020306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed March 31, 2012

Great staff very clean and quiet. Only problem is the stiff bed. Staff is above and beyond helpful.

Room Tip: Extra room of the king bed really pays off
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western River North Hotel

Property: Best Western River North Hotel
Address: 125 W Ohio St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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