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“Hidden Gem”

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Cambria Chicago Magnificent Mile
Ranked #77 of 190 Hotels in Chicago
Certificate of Excellence
Calgary
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Hidden Gem”
Reviewed August 9, 2014

We booked this holiday through an internet booking site – it was cheaper than booking direct. We were upgraded from a room to a suite upon arrival. The king sized bed was very comfortable. Everything was spotless so I am surprised by some of the comments here.The staff were all so friendly and accomodating. The young man at check in ( I forget his name) and Anna were very helpful with all our needs including booking tours. One of the bell hops went out of his way to help us find the easiest way to get where we were going.The location is perfect for a downtown visit- a 10 minute walk to Navy Pier. Just around the corner from great shopping. The location is excellent for all the tourist attractions, shopping, Magnificent Mile.We had breakfast at the little lobby coffee bar and drinks on the roof top deck. It is located right next door to a great deep dish pizza place Gino's East.
Thank you Mile North we will tell friends about you and we will be back!

Our only concern was that the dead bolt on the door didn't work. We asked repeatedly for it to be fixed. We were told the handle locks were enough and that we didn't need the deadbolt...? Glad to say we always travel with an extra lock and alarm but it was a little disconcerting.

Room Tip: We had a wonderful view facing the street. Other views weren't as good. The higher the better!
See more room tips
  • Stayed August 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank MickeyedOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, Manager at Cambria Chicago Magnificent Mile, responded to this review, August 17, 2014
Hello MickeyedOut,

Thank you for taking the time to share your feedback of your recent stay at MileNorth Hotel. I apologize for the lock issue during your visit. We are working very hard to ensure this is an isolated incident. If you do find yourself back in Chicago, we welcome the opportunity to have you as our guest. Please contact me directly and I will personally oversee your reservation to ensure an excellent stay.

Warm Regards,

Steven Ellingsen
General Manager
312-787-6000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,343 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (397)
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Des Moines, Iowa
Level 4 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 9, 2014 via mobile

Room: King Exec suite (accessible room was all that was available)

Huge room! King bed, plus foldout full-sized bed & a wall/divider between them. 2 Tvs, huge bathroom with walk-in shower. Nice view, even from floor 4, & huge windows Perfect for a family.

The bed was only negative thing... Very uncomfortable & hard as a rock. The bedding was ok though.

Tip - park across the street at the Hurron garage! It's half the price.



Stayed August 2014
Helpful?
2 Thank ERO1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, Manager at Cambria Chicago Magnificent Mile, responded to this review, August 17, 2014
Hello ERO1229,

Thank you for taking the time to share your feedback of your recent stay at MileNorth Hotel. We are delighted to read your appraisal of your room. However we apologize your bed accommodations did not meet your expectations. We appreciate your kind comments and look forward to welcoming your return in the near future.

Sincerely,

Steven Ellingsen | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix
Level 6 Contributor
173 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed August 8, 2014

We had a wonderful stay in Chicago and our hotel set the tone for a memorable trip. The City view suite was nice and large and with a roof top lounge to take in the city sites. Thank you Mile North we will see you again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KDiPiazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, Manager at Cambria Chicago Magnificent Mile, responded to this review, August 17, 2014
Hello KDiPiazza,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and our team's efforts to ensure you received an excellent experience. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Steven Ellingsen | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 8, 2014

We booked this holiday through an internet booking site – it was cheaper than booking direct. We had booked for five nights. When we arrived, which was just a little after the check-in time, our room was not ready. The receptionist recommended that we waited in the café lounge area which is in the reception. The Manager on duty (it was a man, I am sorry I cannot remember his name) came over to us and offered us complimentary drinks due to our inconvenience. We had not complained so this was a nice touch. We only had to wait a short time before our room was ready. The Manager was very friendly and helpful and throughout our stay made an effort to chat to us to make sure everything was okay. The café lounge had a variety of drinks and food that you could order.

Our room was lovely and clean. It had the added bonus of having a fridge in your room so that you could keep anything you bought in it, such as cheesecake from the local shop!! Wi-fi was free also which is not always the case in American hotels. It had a lovely roof top bar which was very relaxing. We had to stay in Chicago an additional two nights and again booked through an internet booking site and therefore pre-paid. However when we arrived home we noted that the hotel had charged us again. I contacted the hotel and they reimbursed us quickly however it was unfortunate that this happened. In the reception areas there are computers that you can use with no charge and you can print off your boarding cards etc when checking in flights. The reception staff were very helpful and polite and will assist with sending faxes should you need to. The location is excellent for all the tourist attractions, shopping, Magnificent Mile. Overall the hotel offered a very good experience and we were happy with my stay. I would definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank RosD20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, Manager at Cambria Chicago Magnificent Mile, responded to this review, August 17, 2014
Hello RosD2,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and our team's efforts to ensure you received an excellent experience. We however apologize for the confusion on the second booking but glad we were able to quickly correct the issue. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Steven Ellingsen | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ulverston, England, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 8, 2014 via mobile

We stayed for four nights in room 2606 a split level room with a desk, three piece suite. The room was top notch. We had pre paid for the room and on check out they wanted to charge $5/day for incidents ( free internet and phone calls) I wish they had told me about the free calls as I had been using my mol phone. They didn't charge me in the end. Other wise a great holel in a great location and it made a good start to our hols.


Stayed August 2014, traveled as a couple
Helpful?
Thank Stuart W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, Manager at Cambria Chicago Magnificent Mile, responded to this review, August 17, 2014
Hello Stuart,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and our team's efforts to ensure you received an excellent experience. I have notified my staff to ensure the miscommunication of the service charge is an isolated. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Steven Ellingsen | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemlock, Michigan
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 6, 2014

We had an excellent stay at MileNorth! There were 9 in our party (myself, 6 children, and my aging parents) and we arrived prior to check-in. The manager (Tamika) gave us 5 star service. She was so kind and accommodating. The rooms were very nice and the prices were fair. I had the opportunity to enjoy a cocktail on the (newly opened) rooftop bar. The drinks and the staff were top notch! Located next to Gino's East, this is win win!!!

  • Stayed April 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, Manager at Cambria Chicago Magnificent Mile, responded to this review, August 17, 2014
Hello Julie W,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and received an excellent experience. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Steven Ellingsen | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level 6 Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 6, 2014 via mobile

We spent 6 nights in this hotel and found it totally excellent. The rooms are very well decorated, really comfortable and spotless clean. Each day the room is cleaned to a very high standard. The location could not be better. All the main attractions are all within walking distance. The area is nice and quiet and had a really safe feeling even when walking about at night.
The only negative I have is on our arrival the room safe was broken and the maintenance man came immediately to look at it. He said it would be repaired as soon as possible. I asked 3 times when it would be fixed but got no straight answer at which time I gave up. After our 6 night stay it still wasn't fixed and nobody decided to tell us if would not be fixed during our stay. On check out I told the desk staff of our disappointment on which they deducted $29 from our bill. This was a service charge that I had not expected to pay anyway and when I asked it was for I was told it was for wifi. On my booking it stated wifi was free.
Overall this is an excellent hotel and we would defiantly stay here again.

Stayed August 2014
Helpful?
Thank JandDatOCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, Manager at Cambria Chicago Magnificent Mile, responded to this review, August 17, 2014
Hello JandDatOCD,

Thank you for your input on your recent experience with us. We are happy to hear you enjoyed our location and room accommodations. On a separate note, I sincerely apologize that your maintenance experience was less than stellar. Your feedback is very important to us and we are addressing your concerns. I welcome the opportunity to speak further about your personal experience. Please let me know if you would like to continue this conversation offline by contacting me directly at the below.

Thank you,
Steven Ellingsen
General Manager
312-787-6000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cambria Chicago Magnificent Mile

Property: Cambria Chicago Magnificent Mile
Address: 166 E Superior St, Chicago, IL 60611-2924 (Formerly MileNorth Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#39 Romantic Hotel in Chicago
#43 Family Hotel in Chicago
#49 Luxury Hotel in Chicago
#53 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambria Chicago Magnificent Mile 4*
Number of rooms: 215
Official Description (provided by the hotel):
Urban contemporary hotel residing in Chicago's Streeterville neighborhood. Visit Cambria and experience high standards of service in a setting that feeds off the local energetic vibe. Hip, comfortable and sophisticated, yet down to earth. The over-sized guest rooms and suites styled with a splash of Chicago flair, showcase dreamy views which will ignite a romance with this beloved city. Enjoy the 52EIGHTY Rooftop Lounge, for a glimpse of why Chicago is known for its architecture and stunning beauty. Surrounded by highly desirable shopping, dining and entertainment such as the Magnificent Mile, Navy Pier and Millennium Park; yet also walk able to major local businesses, this 4 Star Hotel in Chicago is appealing to those looking to be productive, to dazzle or just to play. Welcome to Cambria Chicago Magnificent Mile. ... more   less 
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Also Known As:
Affinia Chicago Hotel Chicago
Chicago Affinia Hotel
Affinia Hotel Chicago

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