The first room they put us in had a broken AC. It took 4 phone calls for them to come look at it. Maintenance "fixed" it for 20 minutes and it went out again. They would not move us so we sweated in bed on Night #1 in Chicago. The 2nd day we were moved to another room which also had AC problems. We sweated on Night #2 in Chicago. They "fixed" it on Day #3. Nights #3 &4 were fine. They insulted us by trying to "make-up" with drink coupons. We have kids and did not drink. They then tried to charge us an extra $20 Hotel Service Fee upon checkout which I did not pay. I asked to speak to the Manager on Duty, he was busy. I asked them to have him call me, which he did not do. He also did not return my e-mails. We will not be staying at MileNorth Chicago again.
- Official Description (provided by the hotel):
- Urban contemporary hotel residing in Chicago's Streeterville neighborhood. Visit Cambria and experience high standards of service in a setting that feeds off the local energetic vibe. Hip, comfortable and sophisticated, yet down to earth. The over-sized guest rooms and suites styled with a splash of Chicago flair, showcase dreamy views which will ignite a romance with this beloved city. Enjoy the 52EIGHTY Rooftop Lounge, for a glimpse of why Chicago is known for its architecture and stunning beauty. Surrounded by highly desirable shopping, dining and entertainment such as the Magnificent Mile, Navy Pier and Millennium Park; yet also walk able to major local businesses, this 4 Star Hotel in Chicago is appealing to those looking to be productive, to dazzle or just to play. Welcome to Cambria Chicago Magnificent Mile. ... more less
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- Also Known As:
- Affinia Chicago Hotel Chicago
- Chicago Affinia Hotel
- Affinia Hotel Chicago