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“Spacious! Only 100 meters from Michigan Ave”

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Cambria Chicago Magnificent Mile
Ranked #75 of 190 Hotels in Chicago
Certificate of Excellence
Dayton, Ohio
Level 4 Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Spacious! Only 100 meters from Michigan Ave”
Reviewed July 19, 2014 via mobile

We stayed overnight and got a King Suite. It was very comfortable. Had a large queen size sleep sofa for the kids and an extra tv for their area. Bathroom was the biggest I've seeing at a hotel in Chicago. Hotel is beautiful, super clean! Location was great! 100 meters to Michigan Ave by Neiman Marcus and Children's Steps to Apple, Saks, Zarah, VS and close by to American Girl. We travel to Chicago few times a year and from now on this is our hotel. There is a parking next door in case you don't want to use their valet.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lourn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, General Manager at Cambria Chicago Magnificent Mile, responded to this review, August 5, 2014
Hello Lourn2,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and received an excellent experience. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Steven Ellingsen | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,356 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Houston, Texas
Level 4 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 15, 2014

Hotel was very modern inside and rooms were larger than expected. Low key rooftop bar that was a must try! Front desk referred us to a great restaurant and had quick check in, check out, luggage access for the bags they held after check out and quick valet. Everything was in walking distance which was great for us wanting to experience the town.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank crk_x2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, Manager at Cambria Chicago Magnificent Mile, responded to this review, July 16, 2014
Hello crk_x2,

Thank you for taking the time to share your feedback of your recent stay at MileNorth Hotel. We are delighted to read your appraisal of your room and accommodations. Happy to hear you liked our new rooftop, 52EIGHT Lounge. We appreciate your kind comments regarding the professionalism of our team. We certainly look forward to welcoming your return in the near future.

Sincerely,

Andi Miller | Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 4 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 15, 2014

This hotel is very close to several great restaurants and shopping centers. There was always a staff member available to find you a cab regardless of what time it was. The receptionists were all very nice and were very helpful in providing assistance with transportation to and from the airport. I would definitely recommend this hotel to others and would definitely return. Our room had a great view and it was very clean. I didnt give the hotel a excellent rating because we requested a blanket and it never came, we had to call the front desk again to request the blanket again. Other than that the service was great. Cute decorations in the lobby and unique decorations in the rooms, great place to stay while in Chicago.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Alreadygone318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, Manager at Cambria Chicago Magnificent Mile, responded to this review, July 16, 2014
Rasheda S,

Thank you for taking the time to share your feedback of your recent stay at MileNorth Hotel. We are delighted to read your appraisal of your room and accommodations. We apologize for the second phone call that had to be made and we will ensure this is an isolated incident. We appreciate your kind comments and we certainly look forward to welcoming your return in the near future.

Sincerely,

Andi Miller | Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed July 15, 2014 via mobile

The MileNorth Hotel was a lovely place to stop situated right in the centre of Chicago not far from the Magnificent Mile. The rooms were well appointed with plenty of space and modern decor. The bed was comfy and pillows good quality. The hotel came pretty close to scoring a five but was let down by the absence of a safe in the room (albeit there was a space where it should have been and was in their advertising) and by the noisy air conditioning and fridge.

There are plenty of restaurants nearby and several lower budget eating options if required. Overall a good stay.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, Manager at Cambria Chicago Magnificent Mile, responded to this review, July 16, 2014
Hello Andrew,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and our location right off the Magnificent Mile. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Andi Miller | Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belle River, Canada
1 review
Reviewed July 14, 2014

Having a great experience in Chicago, largely due to this hotel's location, you can imagine how deflated I felt to discover a $126 charge on my visa weeks after our return. Having left our daughter's cherished stuffed animal behind, we proceeded to call the hotel and ask to have it shipped back to us in Canada, (just across the border from Detroit) Having shipped many items in the past, I was prepared/expecting to pay at least $20-$30 but it would cost that much to replace the thing anyways! The "house keeping" department, who the hotel claims is not affiliated with them-GO FIGURE-proceeded to hold the tattered and loved stuffy in their hands, put a value of $1 on the outside of the envelope (not even a box to boot) and charged my visa over $90 plus taxes (and with the exchange, etc....)
I would hope that anyone with the slightest value on customer service would contact the customer to verify that this amount was ok, but evidently not!!!!! I have no patience for the "pass the buck" attitude I encountered, and a little courtesy, compassion and empathy would go a long way in this establishment.

Stayed July 2014, traveled with family
Helpful?
Thank Kelly12014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, Manager at Cambria Chicago Magnificent Mile, responded to this review, July 16, 2014
Dear Kelly,

Thank you for expressing your concern on TripAdvisor. I welcome the opportunity to speak further about this, as we are trying to ensure this is an isolated incident. Please let me know if you would like to continue this conversation offline by contacting me directly at the below.

Thank you,
Amy R.
Director of Operations
312-787-6000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
Reviewed July 14, 2014

This was our third visit - tower rooms are wonder, very quiet. Great location, too. Enjoyed the breakfast buffet (wonderful staff) but rooftop bar staff left us cold. We were close to everything we needed and it was easy to get transportation as well when we needed. If we return to Chicago, I will definitely check the Mile North availabilities first.

Room Tip: tower rooms have wonderful view, very quiet. Our room in the shorter tower had a weird configuratio...
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  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DSfromDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, Manager at Cambria Chicago Magnificent Mile, responded to this review, July 16, 2014
Hello DSfromDenver,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and our team's efforts to ensure you received an excellent experience. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Andi Miller | Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 6 Contributor
447 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
Reviewed July 14, 2014

Located near the Loop, MileNorth Hotel is convenient especially for people who want to explore downtown Chicago. Another plus about this hotel's location is that it's not only a few blocks away from the nearest CTA subway station and Hancock Tower, the hotel is also located right next to Gino's East (Good news for people who are looking for deep dish). MileNorth also has a cool rooftop bar for those who enjoy nightlife!

The room was also unusually spacious. The bed was comfortable and the bathroom facility was great. The room was a great place both to rest and to work, and if you live on the upper levels, you would have a terrific view of downtown Chicago.

However, living on the upper level was also the reason why I cannot give this hotel five stars. Getting to my 25th floor room was a hassle especially during nighttime. MileNorth has four elevators, but only two would reach floors above 7th floor. The two high-reaching elevators became extremely packed and stuffy (Elevator AC was probably broken) as the day progressed, and the situation worsened especially during weekend nights when people were going to the rooftop bar. Because there were only two elevators going to 8th to 29th floors, the elevators would have to stop multiple times, so just getting to my room from the lobby was a long, hot trip of itself own.

I don't know how MileNorth can resolve this issue, but you should request a room on 7th floor or below. You won't get the view, but trust me, it's a small sacrifice you have to make to have an easy trip to your room.

Aside from this upper floor problem, I believe that MileNorth should be one of your top picks if you are visiting downtown Chicago. The spacious room, the friendly staff, and the convenient location make this hotel an excellent choice for you to explore the Windy City.

Room Tip: Don't choose an upper level room. It is a pain to reach when people are crowding the elevators t...
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  • Stayed July 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Jay Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, Manager at Cambria Chicago Magnificent Mile, responded to this review, July 16, 2014
Hello Jay,

Thank you for taking the time to share your feedback of your recent stay at MileNorth Hotel. I apologize for the elevator issues you experienced during your visit. If you do find yourself back in Chicago, we welcome the opportunity to have you as our guest. Please contact me directly and I will personally oversee your reservation to ensure an excellent stay.

Warm Regards,

Andi Miller | Marketing Manager
MileNorth Hotel | 166 East Superior | Chicago, IL 60611
Office 312-787-0139 | Email: amiller2@destinationhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cambria Chicago Magnificent Mile

Property: Cambria Chicago Magnificent Mile
Address: 166 E Superior St, Chicago, IL 60611-2924 (Formerly MileNorth Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#39 Romantic Hotel in Chicago
#43 Family Hotel in Chicago
#46 Luxury Hotel in Chicago
#53 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambria Chicago Magnificent Mile 4*
Number of rooms: 215
Official Description (provided by the hotel):
Urban contemporary hotel residing in Chicago's Streeterville neighborhood. Visit Cambria and experience high standards of service in a setting that feeds off the local energetic vibe. Hip, comfortable and sophisticated, yet down to earth. The over-sized guest rooms and suites styled with a splash of Chicago flair, showcase dreamy views which will ignite a romance with this beloved city. Enjoy the 52EIGHTY Rooftop Lounge, for a glimpse of why Chicago is known for its architecture and stunning beauty. Surrounded by highly desirable shopping, dining and entertainment such as the Magnificent Mile, Navy Pier and Millennium Park; yet also walk able to major local businesses, this 4 Star Hotel in Chicago is appealing to those looking to be productive, to dazzle or just to play. Welcome to Cambria Chicago Magnificent Mile. ... more   less 
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Also Known As:
Affinia Chicago Hotel Chicago
Chicago Affinia Hotel
Affinia Hotel Chicago

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