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“Impeccable service! Best hotel I have stayed in so far! 5 stars!”

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Four Seasons Hotel Chicago
Ranked #7 of 188 Hotels in Chicago
Certificate of Excellence
Dhaka City, Bangladesh
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Impeccable service! Best hotel I have stayed in so far! 5 stars!”
Reviewed April 3, 2014

The Four Seasons Chicago is more than what I had expected it to be. It definitely lives up to its name. Extraordinary hotel with impeccable service. Even better than the Four Seasons Singapore where I had a similar experience. I loved it there too. The sleep quality for me is always an issue and I can say that I have never slept better. The bed is extremely comfortable and there was no noise to wake me up. No annoying house keeping screaming outside your room like the other hotels. They would clean the room twice a day and helped us check in even before the normal check in time as we landed in the morning. There was no wait. The front desk people were cheerful and super nice too. They even got us tickets to the willis tower at the concierge desk. Very helpful indeed. Would love to go back!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SSadique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, April 4, 2014
Dear SSadique,

We are thrilled to hear that you had such a good experience at the hotel! Thank you for the kind comments about our staff. I am glad that you were able to visit the Willis Tower during your visit.

We hope to welcome you back to the Four Seasons Hotel Chicago soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,586 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (626)
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English first
Dallas, Texas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 2, 2014

Checked in Friday at 3 PM and checked-out at 12 noon Sun. A wonderful place to get respite from the hustle and bustle of everyday living. Staff was very helpful and knowledgeable, and eager to please.

Room Tip: Quite reasonable for a top tier hotel just off Chicago's "Magnificent Mile". Staff kep...
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Philippe V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, April 4, 2014
Dear Philippe V,

We are so glad that you had a restful stay here! Thank you for the nice comments about our staff!

We hope to welcome you back to the hotel soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centennial
1 review
Reviewed April 2, 2014

Whole three day hotel stay - curbside arrival, check-in, concierge, room-with-a-view, spa and back to curbside...fabulous, courteous, sincere service. But the highly rated Sunday Brunch...just wasn't so!

Room Tip: Accept upgrades offered at check-in...definitely worth the extra few dollars! Any/all spa services a...
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ashburn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, April 4, 2014
Dear Ashburn C,

We are glad that you enjoyed your stay with us, we hope that you will try Allium again in the future!

We hope to have you back at the hotel soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas TX
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 2, 2014

Can not beat this location. A block from Michigan Ave, Rush Street...right where you want to be. Also connected to the Bloomingdale building for shopping and dining without even walking outside.
Classic well appointed rooms with great views of the city. Hotel staff and amenities are perfect.
Chicago is a classic and so is this hotel.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank catsoho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, April 4, 2014
Dear Catsoho,

We are so happy you had a good time during your stay. The hotel is wonderfully located and I am glad that you were able to take advantage of the location.

We hope that you will come back for another visit soon!

Best regards,
Michele Grosso
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kinnelon, New Jersey
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 1, 2014 via mobile

The hotel is gorgeous. It is conveniently located in a great area of Chicago. You have a friendly doorman that greets you. The elevator are fast to bring you to the beautifully decorated lobby. Check in was a breeze and the staff is very helpful. We had a beautiful room that overlooked the lake and the John Hancock building.

We visited the bar in the lobby before we went out to a Blackhawks game. The drinks were fantastic. 2 must tries are the purple haze and the Bloody Mary.

We had breakfast at Allium restaurant in the hotel. You have to try the duck hash and the Chicago Scramble. Unbelievable breakfast!!

Stayed March 2014, traveled as a couple
Helpful?
Thank frankiec112373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, April 2, 2014
Dear Frankiec112373,

Thank you so much for the note. We are so happy to hear that you enjoyed everything! The Purple Haze is always a fan favorite, and we are glad that you were able to try it!

We hope to welcome you back to the Four Seasons Hotel Chicago soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Lafayette, Indiana
Level Contributor
4 reviews
3 hotel reviews
Reviewed April 1, 2014

The staff was so kind and our room was beautiful! When we arrived to our room, they had bath robes, t-shirts and stuffed animals for our two young kids. There was also a tray of milk and cookies and popcorn and cokes! This is all after we were upgraded to a suite. I have stayed in many hotels all over the world, but I have never stayed in a hotel where they went out of their way to make this the best stay possible. I could go on and on, but it is safe to say when visiting Chicago, we will always stay at the Four Seasons.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, April 2, 2014
Dear Jenny M,

We are so happy to hear that you enjoyed everything. Thank you so much for the kind comments! We are glad that your children liked the amenities in the room!

We hope to welcome you and your family back to the hotel in the near future!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
Reviewed March 31, 2014

We stayed at the Four Seasons Chicago last Fall and had a wonderful time! Service at the hotel was the best I ever experienced, especially the Concierge Desk! The tours and restaurants that were recommended by the Concierge made for a unique and memorable experience, especially for my 8 year old son! We look forward to a return trip soon!!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilbert555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, April 2, 2014
Dear Gilbert555,

Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed your stay here last fall!

We would love to welcome you back in the summer months to enjoy all Chicago has to offer!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Chicago

Property: Four Seasons Hotel Chicago
Address: 120 E. Delaware Pl., Chicago, IL 60611-1443
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chicago
#2 Family Hotel in Chicago
#3 Spa Hotel in Chicago
#3 Romantic Hotel in Chicago
#6 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Number of rooms: 343
Official Description (provided by the hotel):
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 
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Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons

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