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“Get away”

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Four Seasons Hotel Chicago
Ranked #4 of 190 Hotels in Chicago
Rockford, Illinois
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Get away”
Reviewed March 12, 2014

Excellent. Not much else to say. :) Needed a quick getaway and it was the perfect mini-vacation. Excellent service, clean rooms and great location. We even got a free upgrade to a suite which of course made it even more special. Would highly recommend getting the valet breakfast package. You save money that way versus paying for valet or breakfast separately.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Swein1234731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, March 13, 2014
Dear Swein 1234731,

Thank you for your comments, we are so happy that you enjoyed your stay. We are glad that you were able to take advantage of our "Stay, Play & Valet" package!

We look forward to welcoming you back soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (646)
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English first
Oswego, Illinois
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 9, 2014

We just spent last night the Four Seasons and it could not have been better. My wife and I traveled with our 2 young children and they really took care of us and the kids. The pool is wonderful for the kids and they have programs and a special room in the hotel the cater to the kids.
They also had toys in the room along with a cookie and milk before bedtime. Top notch and I would recommend the Hotel to anyone coming to Chicago

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmodaff52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, March 12, 2014
Dear Jmodaff52,

We are always so excited to welcome children to the Four Seasons Hotel Chicago, we are delighted that they had a good time and made use of the kids room. We would love to welcome you and your family back soon.

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed March 8, 2014

Stayed here last weekend and this hotel is the best in Chicago hands down! The service is outstanding, the location is "magnificent", and the views from your room are spectacular. They have literally thought of everything they can possibly do to make their guests comfortable (they even provide earplugs for those who are bothered by the wind in the "windy city"). I would recommend this hotel to anyone and everyone!

Room Tip: Any room at this hotel would be exceptional.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, March 12, 2014
Dear Tina C,

Thank you so much for the comments about our property! We are so happy to hear that you enjoyed everything. I am glad that you enjoyed the views of our beautiful city!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 7, 2014

Outstanding experience as always! Elegant accomodations and spectacular staff! The only fine hotel to stay in Chicago. Great location to enjoy the complete Chicago experience. Great shopping and restu

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrewdds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, March 12, 2014
Dear Andrewdds,

We are thrilled that you had a great experience with us. Thank you so much for the comments about our staff. We look forward to welcoming you back to the hotel soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmel Valley, California, United States
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 7, 2014

The Four Seasons sits handsomely at the top of the heap of great Chicago hotel properties, as it does in so many other locales. My read on this was reaffirmed during my recent stay. Service, room, dining, atmosphere... and all the rest: terrific.

Stayed February 2014, traveled on business
Review collected in partnership with this hotel

Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, March 12, 2014
Dear Richard B,

We are so happy to hear that everything was to your liking during your stay. We are excited to welcome you back in the near future!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville,KY
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 6, 2014

Overall experience was very nice. Make sure if you are staying during any holiday that you ask the front desk to establish dinner reservations as the in-house restaurant (Alium) can get booked and is one of the reasons we stay at the Four Seasons for 3-4 nights. Housekeeping staff checked in to make sure accommodations and cleaning was to our satisfaction. Concierge staff very helpful as was the front desk staff.

Room Tip: The higher the better, less street noise
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gershwin1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, March 7, 2014
Dear Gershwin 1967,

We are so glad that you enjoyed your experience with us. Chicago has so many wonderful restaurants including Allium so we hope to welcome you back soon so that you are able to try more places in Chicago! Thank you for the kind words about our staff!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 5, 2014

Stayed here recently for a little family get-away. Traveling with an infant can be tough but the staff at FS were great. We had barely dropped our bags when our crib arrived to the room. We wanted to put it in the bedroom vs. the living room so the attendant took it apart and re-assembled it in the next room. awesome! We were given a tray of baby amenities and even a small stuffed animal.
That night we had dinner in our room and even though we had to send the steak back it returned in a flash, cooked perfectly. Everything we ate was excellent and the staff were prompt in delivering and picking up our table. The woman who took our order was so sweet, she really added to the fun of ordering room service.
We had breakfast in our room the next morning and while not as great as dinner it was good.
Also, we got our car out numerous times and never had to wait out front for it. The door men here could teach some other luxury hotels a thing or two about service!! They were great!
All in all, it's a great hotel with wonderful staff and highly recommended for a family stay in one of my favorite cities.

Stayed February 2014, traveled with family
Helpful?
Thank sksaledtan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, March 6, 2014
Dear Sks120n,
Thank you so much for your comments, we are so happy that you and your family enjoyed the weekend stay with us. I am glad to hear that you liked the baby amenities and stuffed animal. We look forward to welcoming you back to the hotel in the future!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Chicago

Property: Four Seasons Hotel Chicago
Address: 120 E. Delaware Pl., Chicago, IL 60611-1443
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chicago
#2 Family Hotel in Chicago
#3 Spa Hotel in Chicago
#3 Romantic Hotel in Chicago
#4 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Number of rooms: 343
Official Description (provided by the hotel):
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 
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Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons

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