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Four Seasons Hotel Chicago
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Reviews (3,311)
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2,612 - 2,617 of 3,311 reviews
Reviewed April 9, 2013

My family and I had a fantastic time at this Four Seasons Hotel. Our room was just beautiful, clean & equipped with all we needed. Of course the location, right off The Mag Mile offers so much to see, do and enjoy! But I think what impressed me the most was the staff of the Four Seasons. All were the perfect combination of professionalism AND so personable. I felt like I was a frequent guest and everyone went out of their way to make my family and I feel so welcome. Sincere smiles & interest in us were the order of the day. The lovely decor, the pool, the bar/restaurant area are inviting, restful and fun, Thank you for such a great time. I can't wait to visit the Four Seasons Hotel again.

Room Tip: Just go and have a guaranteed great time and stay!
  • Stayed: April 2013, traveled with family
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Thank Pegster2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Attended a conference at Four Seasons and stayed in a suite for a very good rate. It was in the 23 line with a very nice view overlooking the Watertower and down Michigan Ave. The overall experience is exquisite. The check in staff are polite, efficient and solicitous and the room had a very comfortable layout and bed. The room service lunch with "Brick chicken" was truly sublime - surprisingly so for room service. I would order that over polenta anytime!

The problems were in the details with some small service errors. The newspaper did not arrive the first day. The glass lamp on the desk was in peril because the outlet was at desk level on the other side of the curtain so it was easy for the cord to get caught up in the curtain when closing and opening. Neither option for a desk chair was comfortable for extended use at the desk typing at the computer. One was too rigid and the other understuffed. Also, the phone next to the toilet was in a small space, so it was easy to run into and knock onto the hard floor. That needs to be fixed! All that said, it was still a very nice experience and I felt good everytime I walked into the room.

No coffee in the room but available in the lobby until 9 AM or so. The downstairs bar and lounge was very comfortable and a fun place to meet friends for drinks. The conference food and service was also extremely good. Would stay here again.

Room Tip: Inquire about the view. The whole property is non-smoking.
  • Stayed: April 2013, traveled on business
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Thank Travel_Dude1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Got there late and had breakfast elsewhere so my reviews is based solely on the room and service. Room was excellent - extremely large with an exceptional view - one of the best in the many hotels I have stayed at in many years of travel. Service was friendly and helpful. Wi-fi- in the room worked fine at all times. Close location for business. Very highly recommended. Colleagues who have stayed there regularly have the same judgment.

  • Stayed: March 2013, traveled on business
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Thank AusBusinessTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

I just had the good fortune to stay at the Four Seasons in Chicago it it couldn't have been better. The room was lovely, the bathroom is terrific and the staff absolutely outstanding. I highly recommend this hotel!

Room Tip: Corner suites are large and roomy.
  • Stayed: April 2013, traveled with family
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Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

A lovely place to stay. Steps from Michigan ave, mag mile shopping. The hotel & staff were excellent. The pool was incredible! Drinks in the lobby bar were delicious. I was treated like a queen. Every employee I saw asked how my stay was going. I would recommend this hotel to everyone.

  • Stayed: March 2013, traveled with family
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Thank Greenclover1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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