This was not our first time at this hotel. All in all it's nice hotel with a GREAT staff. The location in Chicago is convenient to more things than you can think of. Enter the hotel on street level, go up 7 floors to the lobby with a different set of elevators for the hotel rooms which start on the 30th. (I have no idea what's on the 9th thru 29th) The gift shop is small with little options for beverages other than water but who stays in the hotel long anyway. You can buy something while you're out shopping or sightseeing and bring it back. The only restaurant has great service and good food but a bit pricey. After all it is a Four Seasons so pay for the name. We had an end unit suite which was well appointed and had a great view of Lake Michigan.
The only negative (and being real picky here) was that the front desk was very slow. I can appreciate visitors asking questions about the area but they should be send over to the conceirge, 30 feet away, to answer those questions. Now a five minute check in process extends to 15 minutes because of the tourist questions while the 2 staff at the conceirge desk stand by and do nothing.
Other than that I'm sure we will be back at some later date.
- Official Description (provided by the hotel):
- Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more less
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- Also Known As:
- Four Seasons Chicago
- 4 Seasons Hotel Chicago
- Chicago Four Seasons