We checked in on July 1st for three nights and this was my hotel experience in Chicago. I was traveling with my wife and 2 children ages 5 and 8 celebrating my daughters birthday. We were in room 3918, city view executive suite room. This hotel is fabulous and is everything you would expect from a luxury hotel. The room had a king bed and queen sleeper sofa. The room and bathroom were very clean and updated and made us feel right at home. They did some nice little things to make the kids happy. For example made some animal figures out of towels and put them on their bed. They also left a cookie making kit one day as well at Rice Kripsy treats with hot fudge the next.
The towels, pillows, and linens were wonderful and the bed mattress was very comfortable. The pool area and spa was very clean and nice. They do offer baby sitting service at this property and we did use it. The sitter was on time and did a good job. The sitter will take the kids in town or to a show or dinner but note they won't take kids to the pool area for liability reasons. The consierge was very helpful and informative. They helped us plan dinner reservations and activities. They highly recommended to buy the VIP passes for the Shed Aquarium and believe they were worth it for the extra few dollars. You won't have wait in line to get in the aquarium plus some shows we're included at the aquarium. I highly advise anyone to buy the VIP passes.
The location is perfect and close to many things however it is about a 25 minute walk from the river which is at the opposite and of the strip. Make sure the location fits your needs. I like the location but since many things I like to do is more in the middle of the strip so I prefer to be more centrally located however with the level of service offered here I will return.
There were a couple are minor quirks with the place though. We had to call housekeeping 2 days in a row because they forgot to leave towels in the room. We ate lunch in the restaurant one day and in my opinion the food was ok but it was way over the top for my taste and obviously expensive. However the kids did room service with the sitter and they were happy with it.
I would highly recommend anyone to stay here and you will enjoy yourself.
- Official Description (provided by the hotel):
- Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more less
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- Also Known As:
- Four Seasons Chicago
- 4 Seasons Hotel Chicago
- Chicago Four Seasons