Good location
Small, old, rooms
No refrigerator even though I asked several times prior to coming and stayed for 2 weeks. Asked again at check in. And again during my stay. Was told as soon as possible which never happened. Check in was messed up. Got in close to 1 am and met with a unfriendly desk clerk More
Hilton
Taking safety measures
Hotels.comTaking safety measures
TravelocityTaking safety measures
I spent a few days in Chicago last week working at the Field Museum. This hotel was in a wonderful location - no more than a beautiful ten-minute walk through Grant Park to the museum campus. The hotel itself won't dazzle with decor, but it is clean and comfortable, and the people working there were especially pleasant and competent. A word of advice: for breakfast, skip the restaurant on the ground floor that's not really a part of the hotel. I tried it one morning; the service was bad and the food worse. Go around the corner to Yolk.
But I would stay at this place again any time I was going to be working in or around that area!
Thank you for your review on our hotel. We are glad you had a great time in Chicago. You are absolutely right, its' a beautiful walk through Grant Park to the Museum Campus and with the ease of public transportation, makes us ideally located.
Our Housekeeping crew takes great pride in making sure the entire hotel is extremely clean and I am happy you had the opportunity to experience the warm hospitality of my crew.
We value your business and look forward to seeing you soon.
Most hotels in downtown Chicago start at $350+ per night, plus approx. $50 for parking in summer. We booked this room (with a partial view of Grant Park) for considerably less. The building is older, rooms are small-ish but clean and well appointed with renovated bathrooms. We took advantage of their valet parking and left our bags and the car there all day while we explored Grant Park, the Loop, & Magnificent Mile on foot (no additional charge if you check out your car before 7pm). The rooftop area was under construction, but look forward to enjoying that next time, too.
Thank you for your review. We are favorably priced in keeping with our competitors. The way to do it, is Park your car and do it on foot, especially if you are exploring Chicago. You are right we do not charge an extra fee for parking.
We hope you will be back to enjoy our rooftop deck.
I stayed at the Best Western Grant Park from June 28-July 1 and I would highly reccomend it. The room was clean, the bed was comfortable, and the location was perfect. It was walking distance from many attractions and provided easy access to transit. Parking was also close by.
The staff were great. They were helpful and welcoming. They were helpful in suggesting places to eat and things to see and were always pleasant to interact with.
I would certainly stay at this hotel again.
Wow! Thank you so much for the glowing review on your recent stay at the Best Western in Grant Park. We sincerely appreciate your kind comments on our staff. We have a team that is dedicated to making sure that every single guest of ours leave our hotel with a positive memorable experience.
We look forward to welcoming you back for another memorable experience and thank you for being our guest.
Good value for location and comfort. Elevators are tiny, but operable. Friendly staff that we're accommodating. Will hold your luggage if room is not available yet. Near decent restaurants. Grant Park is right outside the door
Thank you for your response. We are glad you had the opportunity to experience that are crew is friendly and accommodating.
Please come back and visit us
Good location, decent price, clean room, beds comfortable, a/c cold.
Room was very small, no fridge or microwave. Had to go to next floor to get ice. Hallway showing a lot of wear.
No breakfast.
Parking very pricey for guest.
Thank you for your review. Our hotel is in close proximity to most attractions in the City and a stone away from public transportation. All of our suites carry the microwaves and the refrigerators and I am sorry you were not informed of it.
We would love to have you back.
