Overall the hotel was pretty good. We were on the 4th floor and it was very quiet and clean. The front desk staff was not mean, but not very informative either. When checking in the lady looked us up and then promptly left saying she would be right back. After 3-4 minutes with no information another lady came back with her and gave us our keys. Nothing to sign, no rate confirmation or directions to our room. We ran into the manager who walked us all the way to our room and was very nice however. We did have a few problems but they were all promptly resolved. The location was also very good although there are a few options closer to the action. We always look for location and cleanliness in a hotel and this one fit both very well. One thing to point out... the elevators get very busy at peak times. They only have 6 for the entire building and there were some times we waited 3-5 minutes for one to open up. Not a big deal but be prepared.
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
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- Also Known As:
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel